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Sales Grantmitchell CCI


Senior Solutions Engineer - RapidScale

  • Remote
  • Full time, Day
  • Travel: Yes, 15% of the time

Job Category: Sales

Job Level: Manager/Senior Manager

Division: Cox Communications


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RapidScale is a cloud computing company based in Irvine, CA and were looking for an awesome Solutions Engineer to join our team! Were looking for high-energy people to join our SE team and learn the ropes to further your career. Get experience in a dynamic, high-paced, and successful company and have fun while doing it! Job Summary: The Solutions Engineer is responsible for providing pre-sales support for complex managed services solutions in a cloud hosting environment. The SE must be a subject matter expert on all RapidScale solutions and continually working to improve themselves and our company. Position includes direct customer involvement on sales opportunities, validation of all quotes, ongoing enhancement of service and product descriptions, and interfacing with Sales, Marketing, and Engineering teams to keep up to date on all new service capabilities.


  • Develop and maintain internal and external relationships with clients, partners, vendors, and colleagues. Communicate professionally and effectively at all levels.

  • Take a leading role in senior level presentations and large-scale customer negotiations with Sales Teams and Sales Partners.

  • Provide metrics / detail on number / status of opportunities being supported.

  • Ensure consistency of solutions, value proposition, and pre-sales support methodology.

  • Assist sales team on technical aspects of proposal writing and development.

  • Ensure smooth transfer of solution design details and knowledge from Solutions Engineering team to Engineering teams and Project Management teams for all new service implementations.

  • Ensure solutions comply with operational processes and policies related to solution design and implementation.

  • Foster a customer service-oriented approach for all team members.

  • Up to 25% travel


  • 2+ years of experience in pre-sales support

  • 5+ years of progressive experience implementing information technology solutions

  • Strong problem resolution and conflict management skills

  • A working knowledge of Microsoft Windows and Linux operating systems

  • A working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies

  • Strong understanding of network and security solutions

  • Understanding of IP addressing and subnets, routing protocols, firewalls, and load balancing

  • Strong interpersonal skills must work effectively with associates be a team player

  • Demonstrated technical sales leadership skills

  • Excellent communication skills, verbal and written# must communicate effectively in a professional manner

  • Effectively multitask, organized, and manage priorities

  • Strong MS Office and Visio Skills

  • Must project confidence and creativity

  • Must display a willingness to learn and self-motivate

  • Keep a positive attitude at all times

  • Prior technology sales experience (desired)

  • Demonstrates RapidScale values

Inter-Relationships: Role requires the ability to work within a cooperative team environment as well as perform assignments autonomously. This position will require working with several departments and different personalities.

Working Environment: Fast-paced, positive, high-energy environment. Can have high levels of stress due to deadlines and necessity of quick response times.

Security and Compliance Requirements: All positions at Rapidscale have role-based levels of access to networks, systems, customer, and company information. Information Security is a top priority and access granted is limited to only necessary systems and information required to perform the expected job responsibilities. In this position, as an employee, you are required to protect and maintain the integrity of our company and customer information. These protections include information assets including customer and company information for any PHI, PII, billing, contact, and other related personal or proprietary information.

Physical Requirements: Employee may need to carry up to 20 pounds (i.e. carrying laptop and other equipment). Employee may push/pull up to 25 pounds. Employee may stand up to 4 hours. Employee may walk up to 1.5 hours. Employee may need to drive 2 hours. Employee may perform repetitive bending up to 1 hour. Employee may sit up to 8 hours. Employee may spend up to 8 performing computer work/typing. Employee may spend up to 8 hours on the telephone.



  • Compensation includes a base salary of $128,400.00 - $192,500.00. The salary rate may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.
  • Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or and incentive program.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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