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R202206356

Sr. Business Services Specialist

  • Full time, Day
  • Travel: Yes, 5% of the time

Job Category: Business Operations

Job Level: Individual Contributor

Division: Cox Automotive

Location:

  • Alexandria LA
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Description

Dealertrack, a Cox Automotive Brand, is currently looking for a Sr. Business Services Specialist/Courier/Notary with Auto Title experience to join our Alexandria team.

Under general supervision, the Sr. Business Services Specialist performs a variety of office support and technical tasks relating to notarizing documentation relating to the purchase or sale of motor vehicle transactions and tax collection; DMV or other automotive or loan financing exposure is especially helpful. Notary duties will be performed either in one of our local offices or at the client’s site (auto dealership). 

$2,500 Sign-On Bonus after completion of 90 days with Dealertrack for offers of employment through 8/31/22.

Your Role:

  • Process motor vehicle title, registration, driver’s license, identification, and no insurance reinstatement transactions

  • Receive payments of titles and vehicle registrations.

  • Accept tax payments and file documentation.

  • Enter and retrieve information on computer and answer multi-line phone system.

  • Prepare and issues motor vehicle titles, registrations, validations, and license plates.

  • The Sr. Business Services Specialist may also be involved in daily cash-out process, daily shipping process, scanning and saving all motor vehicle records to the computer.

  • Performs a variety of office support tasks, including answering the telephone, recording and forwarding messages, answering questions in-person and over the telephone about sales taxes, driver’s license, reinstatements, motor vehicle, and entering this data into the computer. Follow up phone calls to customers may be necessary.

  • Deliver great customer service to clients and the public with providing support to all aspects of the motor vehicle title, registration, and licensing process  

  • Examines documents submitted by customers for motor vehicle titles and registrations. Determines authenticity of documents. 

  • Data entry of all information from the Vehicle Application (VEH) to the Department of Motor Vehicles (OMV) system to print vehicle registration; including making sure the correct transaction is processed.

  • Proofreading all information from (VEH) including verification of taxes and fees, license plate, lienholder information, owner's information and mileage to the vehicle's registration.

  • Prepares daily reports using designated forms

Minimum Qualifications:

  • Louisiana Notary Public License – statewide or parish commission for Alexandria area

  • Highschool Diploma or GED

  • Five (5) years of experience in an office setting.

  • Excellent verbal and written communications skills a must.

  • Organizational skills a must.

  • Ability to build relationships a must. 

  • Ability to provide excellent customer service a must.

  • Strong business acumen required. 

  • Working knowledge of MS Excel.

  • Working knowledge of MS Word.

  • Other duties as needed or required

  • May be required to drive to clients’ locations to perform duties therefore a clean motor vehicle driving record is required.


About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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