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Autotechnician

R202208181

Block Clerk

  • Part time, Day
  • Travel: No

Job Category: Vehicle Operations

Job Level: Individual Contributor

Division: Cox Automotive

Location:

  • Edmonton AB
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Description

Job Scope  

Record and verify information, process documents and provide customer service and auctioneer support during and after sales of vehicles up for auction.  Position may function in either lower or upper block position as outlined in the following section.  

Key responsibilities  

  • Verify invoices for accuracy, appropriate bid amount, correct buyer information, ect.  

  •  Resolve sale price discrepancies or refer to supervisor where appropriate  

  • Offer post-sale inspection (PSI) service to buyer and coordinate initiation of PSI process  

  • Process "IF" sales  

  • Obtain required signatures and distribute documentation for sold vehicles  

  • Record lane and Simulcast bid amounts and enter customer related data in computer system  

  • Provide assistance to auctioneer with monitor operation, information verification and bid review  

  • Process bills of sale as required  

  • Notify supervisor of customer or system issues in support of efficient resolution and continuation of sale  

  • Observe all applicable safety and health procedures  

  • Perform other duties as assigned by supervisor  

  • Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights  

  • Work with auctioneer to verify system information accurately represents vehicle  

  • Verify vehicle run order to ensure appropriate vehicle is being keyed and sold  

  • Operate monitor, work with auctioneer to review Simulcast bids  

  • Provide arbitration and other vehicle announcements to support auctioneer  

  • Pick up and distribute bills of sale to the front office, when needed  

  • Notify manager or supervisor of customer issues or concerns or systems issues to ensure speedy resolution and continuation of the sale  

  • Visibly demonstrate safety commitment by following all safety and health procedures  

Qualifications - Internal  

Education & Specialized Knowledge  

  • High School Diploma or equivalent required  

  • Effective communication skills required  

  • Problem-solving and organizational skills  

  • Ability to remain focused and composed during fast-paced sale-day activities  

  • Regularly required to stand, walk, reach, talk and hear  

  • 6 months - 1 year of clerical, office, and/or customer service work experience preferred  

  • Including ten-key and computer data entry  


About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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