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Infrastructure Operations Lead, Cox2M

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 25% of the time

Job Category: Business Operations

Job Level: Individual Contributor

Division: Cox Communications


  • 6205 Peachtree Dunwoody Rd, Atlanta, Georgia
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About the job:

Come join a group of ex-startup founders, technologists, intrapreneurs, and recovering consultants & investment bankers in building, scaling, and delivering solutions for a high-growth business. We tackle the largest challenges facing our customers today, and we have fun doing it.

The Operations team ensures deployment readiness of both technology and process for all Cox2M solutions, coordinating customer, internal Cox2M and partner teams. Your role will lead the management of infrastructure (primarily but not limited to hardware) operations including sourcing, manufacturing, supply chain, logistics, installation, and maintenance to ensure seamless delivery, deployment, and ongoing usage at customer deployment sites for the targeted verticals’ asset tracking solutions.

Primary Responsibilities and Essential Functions

  • Responsible for operational planning and readiness for Cox2M solutions and customers
  • Ensure solutions and supporting processes are procured and distributed on time and on budget to any site where Cox2M solutions are deployed by working very closely with all relevant teams and partners to ensure on time on budget execution
  • Periodically evaluate key Cox2M processes throughout the value and supply chains to determine current state performance and evaluate enhancements
  • Design, implement and execute all operations processes for deployed Cox2M products
  • Demonstrate strong critical thinking skills, interpreting data from various sources to generate meaningful insights and drive fact-based decision making

Skills and Qualifications

  • 8 years of experience in a related field (e.g. Industrial Engineering, Supply Chain, Business Administration etc.); or a BS/BA degree in a related discipline (e.g. Business Administration, Engineering, Computer Science, etc.) with 4 years of experience in a related field; or MS/MA degree in a related discipline with 2 years of experience in a related field; or Ph.D. in a related discipline  
  • 2 or more years of experience in technology, startup, or in a “builder” mindset
  • Experience in IoT hardware solutions and electronics manufacturing supply chain
  • Ability to multitask and pivot quickly between workstreams in a fast-paced environment
  • Proficient in analysis and data-driven decision making, going beyond strong Excel skills by delivering strong narratives from derived insights
  • Enough confidence to challenge others’ thinking
  • Enough humility to challenge your own thinking

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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