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R202314991

Lead Director, Product & Integration

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 15% of the time

Job Category: Engineering / Product Development

Job Level: Director/Senior Director

Division: Cox Communications

Location:

  • 6205 Peachtree Dunwoody Rd, Atlanta, Georgia
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Description

Cox Communications is now hiring for a Lead Director of Product & Integration to join the Product and Technology team at Cox2M. Cox2M is a new Internet of Things (IoT) business line venture within Cox Communications.

The Cox2M Team’s mission is to unleash the true potential of a connected world by enabling complete asset tracking and monitoring solutions, giving businesses and cities the data and tools they need to improve processes, realize operational efficiencies, and deliver better experiences to customers and residents.

About the Role:  

Join the Product and Technology team of a dynamic, fast paced, venture where you will help manage and drive the product roadmap and customer integrations for Cox2M. Cox2M delivers end to end ground breaking solutions to a diverse set of customers in target verticals such as automotive, smart communities and agriculture.

The Product and Technology team is responsible for delivering solutions from conceptualization to launch and post-launch performance, spanning varying hardware, networks, platform and UIs.

Your role will be to define and manage the product roadmap for all of Cox2M by working closely with our vertically-focused Product & Integration Teams.  You’ll also work with the broader team to accelerate adoption and look for ways to optimize implementation and integration, ensuring the Cox2M team can continue to move fast, wow customers and deliver great solutions at scale. This position reports to the Cox2M Head of Product, Technology, and Innovation. 

Primary Responsibilities and Essential Functions  

  • Manage the coordination of our vertical-focused product roadmaps into a master Cox2M product roadmap. 

  • Develop and use your cross-vertical product expertise to help support current customers and implementations. 

  • Be a strong partner between the Product and Technology & Cox2M Business teams to develop a cohesive, global roadmap. 

  • Become an expert in the Cox2M stack and solution suite, their points of integration, and what tech implementation challenges may arise in each point of integration. 

  • Identify and develop processes and standards to help streamline customer integrations. 

  • Implement modern, agile product management processes to help drive consistency and speed within the organization 

  • Promote effective collection and analysis of IoT data, and data access to non-tech personnel, to strengthen a “data is king” mentality.  

  • Design and implement feedback strategies which bring our customers closer. 

  • Drive continual improvement in product management best practices and approaches. 

 

The ideal candidate… 

  • Has an ownership mindset and an orientation toward action. Does whatever it takes to meet project objectives, is constantly focused on execution, and takes accountability for outcomes 

  • Demonstrates zeal for new information, knowledge, and experiences. Regularly seeks and capitalizes on learning opportunities. Quickly internalizes and applies new information 

  • Applies structured thinking to complex problems involving many stakeholders and many unknowns 

  • Shows strength in assessing front-of-the-funnel client needs, developing strong customer relationships, and shaping proposed solutions that will achieve clients’ business objectives 

  • Builds collaborative relationships with other individuals, teams, departments, business units, or external customers and organizations to help achieve business goals 

  • Communicates clearly and persuasively, both verbally and in writing, to convey information and ideas to prospective customers and executive audiences 

  • Understands lean startup methodology principles and has experience applying these methods to prioritize and build solutions and services to meet customers’ specific needs 

  • Acts honestly and ethically in all business dealings, even if sales/profits are at stake.  Keeps promises and commitments Cox2M makes in new verticals 

QUALIFICATIONS  

Minimum  

  • BS/BA degree plus 10 years of experience in product management and/or product implementation. (MS + 8 years, PH.D. + 5 years or 14 years with no formal degree)

  • 5 years experience in a leadership role.

  • Prior start-up experience.

  • Experience managing a complex product roadmap in an agile development environment.  

  • Experience implementing SaaS solutions that include hardware components / sensors.  

  • Experience taking business requirements and turning them into user stories & acceptance criteria. 

Preferred   

  •  Hands-on experience implementing process-changing technologies. 

  • Experience building or improving change management and issue resolution processes.  

  • Hands-on experience with data manipulation, analytics, and machine learning tools.  


About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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