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Technical Instructor

  • Full time, Day
  • Travel: No

Job Category: Vehicle Operations

Job Level: Individual Contributor

Division: Cox Automotive


  • 4709 W 96th St, Indianapolis, Indiana
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Cox Automotive Mobility Fleet Services keeps your fleet moving.

Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country.

CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. CAMFS also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

The Technical Training Instructor executes instructor-led technical courses for FleeTec candidates, Cox Automotive Mobility Fleet Services employees, and Cox Automotive Mobility Fleet Services customers. If you are looking for a new opportunity, we would love to speak with you! 

Job Duties:

  • TEACHING:  Assists Instructor in the presentation of course content for students in accordance with approved course outlines in topics consistent with their specific curriculum competencies.   These include classroom, laboratory, and hands-on teaching environments.
  • C LASS PREP ARATION Assists Instructor in preparing instructional materials; including course flash drives, name cards, laptops, and other instructional materials. Contributes, as appropriate, to program improvement and development.
  • COMMUNICATION:  Assures effective two-way communication at all levels of responsibility. Provides communication opportunities with students both in and outside the classroom.  Participates in department and Company meetings as appropriate.  Represents FleeTec to external constituencies as appropriate. Seeks to promote a spirit of collegiality in dealings with FleeTec staff.
  • STUDENT ADVISING, RETENTION, AND ASSESSMENT:  Participates in processes designed to recruit, advise, mentor, and retain students.
  • LEADERSHIP:  Provides leadership in the learning environment and technical expertise.
  • FACILITY:  Assumes responsibility for the orderliness of the learning environment and the appropriate and safe use of instructional facilities and equipment.  Updates, maintains, and repairs assets relating to instructor-led courses when necessary.
  • Performs other duties as assigned.

Essential Job Competencies:

  • Safety: Fully supports, encourages, follows safe work behavior, and considers safety of paramount importance in the workplace.
  • Technical Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the technical curriculum and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace.
  • Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
  • Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward, or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues upward when unsuccessful in gaining support.
  • Facilitating / Presenting: Enables cooperative and productive group interactions. Clarifies the agenda by identifying the key issues, objectives, and stakeholder expectations. Guides the discussion of complex or divisive issues to help members develop insights and remain engaged with the task. Adapts presentation style to the audience with interaction and feedback to hold their attention.
  • Planning and Organizing: Creates realistic schedules and executes them.  Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
  • Innovative: Sees old problems as opportunities for creative problem solving while staying within the parameters of good practice. Develops and fosters better, faster, or less expensive ways to do things. Thinks in terms of desired outcomes, not just reactive, quick solutions. Energized by any challenge that stands in the way. Remains agile and adapts in a high degree of ambiguity.
  • Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
  • Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
  • Personal Development: Maintains competency and currency in the subject matter of courses taught and in teaching skills.  Attends specific training courses or completes certifications and curriculum as required to deliver course content as an instructor.
  • Attains and updates all training credentials required by manufacturer to maintain status as qualification for technical instructor.

Required Credentials:

  • Mentor experience
  • Able to comprehend written material and communicate orally and in writing and through practice with employees and customers easily and effectively.
  • Communication and presentation skills, ability to deliver content effectively.

Education and Experience:

  • High School diploma or GED and six (6) years of experience as a Technical Instructor in the Heavy duty/Diesel Field
  • Bachelor’s degree and two (2) years of experience as a Technical Instructor in the Heavy Duty/Diesel Field
  • Ten (10) years of experience as a Diesel Technician/Mechanic in lieu of a degree with two (2) years of technical training experien
  • Computer skills, Microsoft Office 365 suite programs and Internet-based research. 
  • ASE Master Certified in T Series. Does not have to be current
  • Computer skills
  • Microsoft Office 365 suite programs
  •  Internet-based research preferred
  • Industry Manufacturer’s training preferred

Responsibility for Innovation, Overall Improvement, and/or Effectiveness

  • Problem Solving - Job requires complex problem-solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
  • Creativity - Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
  • Autonomy - Overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Working Environment:
Stress Load: Occasional exposure to these stresses (less than 20% of the time).

  • Workload:  Fluctuation Job involves occasional changes in priorities, complexity and/or quantity of work.
  •  Work is typically performed during regular business hours with occasional requirements to work nights and weekends.

Organizational Impact

  • A person's performance in this job has considerable immediate impact on expense, efficiencies, or achievement of overall department objectives.
  • This role is an individual contributor role with no subordinates or staff supervision responsibilities (may work independently or as a member of a team).
  • Cox Automotive Mobility Fleet Services is an Equal Opportunity Employer.
  • Candidates must clearly demonstrate in their resume that they meet all required qualifications.  Failure to do so may result in a candidate being disqualified from consideration.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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