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R202316040

Change Enablement Analyst II - Cox Automotive

  • Remote
  • Full time, Day
  • Travel: Yes, 15% of the time

Job Category: Business Operations

Job Level: Individual Contributor

Division: Cox Automotive

Location:

  • Remote - Georgia
  • Remote - Maryland
  • Remote - North Carolina
  • Remote - Missouri
  • Remote - Tennessee
  • Remote - South Carolina
  • Remote - Florida
  • Remote - Wisconsin
  • Remote - Louisiana
  • Remote - Virginia
  • Remote - Pennsylvania
  • Remote - Oklahoma
  • Remote - Kansas
  • Remote - Indiana
  • Remote - Illinois
  • Remote - Texas
  • Remote - Minnesota
  • Remote - Michigan
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Description

Lead of Change Enablement will work within the Change/Operations Implementation team supporting efforts in change implementation related to existing operational processes, implementation of new products and system enhancements. This position will work collaboratively with the Operations Deployment and support as well as operating location teams.  

General Responsibilities:  

  • Provide change operational support in the field  

  • Partner and work collaboratively with business teams to support implementation efforts in support of newly created processes & tools 

  • Work directly with auctions to support the awareness and guide implementation of new products and services 

  • Sustain relationships with internal corporate teams such as Deployment, IT, Customer Care, Product, HR and Training. 

  • Provide input to process improvements for the field operations and training/quality teams 

  • Work to build auction engagement, adherence to best practice in simplified user functionality, and continuous improvements based on location feedback. 

  • Support deployment planning and associated communications   

  • Assist manager with special projects as needed  

Competencies/Skills:  

  • Superior writing, editing and proofreading skills 

  • Solid and demonstrated excellence with communication initiatives, creating internal awareness 

  • Exceptional communication skills, including the ability to work with team members, senior management and consultants 

  • Strong analytical, interpersonal, and communication (written and verbal) skills along with organizational skills and the ability to manage different priorities 

  • Ability to work in a fast-paced environment with multiple and changing priorities while maintaining a strong focus on execution and results 

  • Creative and strategic thinker with good judgment and can work in changing environments 

  • Team player attitude, able to work collaboratively with and through others 

  • Smart, savvy and a quick study with excellent interpersonal skills 

Qualifications:  

  • BA/BS degree in a related discipline OR an equivalent combination of education and related work experience 

Experience:  

  • 3+ years’ experience in internal or employee communications  

  • Experience and knowledge of change management principles, methodologies and tools  

  • Familiarity with project management approaches, tools and phases of the project lifecycle  

  • Demonstrated expertise in working with multiple groups across the organization, including senior Management, leveraging flexibility and superior decision making is preferred  

  • Demonstrated ability to manage diverse and complex projects and programs  

  • Strong knowledge and experience with Microsoft Office (Outlook, PowerPoint and Excel) and SharePoint is required; knowledge and experience with external e-mail clients (Email Open) is preferred  


About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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