Skip to main content


Supervisor, Payroll

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 5% of the time

Job Category: People Solutions

Job Level: Team Lead/Supervisor

Division: Cox Communications


  • 6205 Peachtree Dunwoody Rd, Atlanta, Georgia
Apply Now


  • Supervises the preparation, documentation, and disbursement of payroll checks for the company’s hourly, and salaried employees
  • Coaches and develops the performance of the payroll team to ensure they have the capabilities required to meet or exceed expectations
  • Applies functional and technical expertise and knowledge of payroll and time management to provide on-the-job training to team members
  • Ensures all appropriate taxes, deductions, and contributions are accurately withheld and W-2s correctly issued.
  • Maintains earnings and deductions records
  • Files required reports and makes payments to government agencies, insurance carriers, and other organizations/individuals
  • Review payroll safeguards and controls regularly to ensure accurate pay results
  • Coordinate with Accounting to balance the general ledger to the payroll register
  • Provides recommendations for the development, documentation and enhancement of the company's payroll systems, policies, and procedures
  • Resolves complex inquiries and handles issues escalated by team members in a timely manner
  • Leads team meetings to cascade information, coordinate efforts and communicate changes in direction, policies, expectations and performance against service & quality goals, processes, and standards
  • Collaborates with other departments to ensure that a high-quality employee experience is achieved and to resolve payroll system and process related problems



  • High School Diploma/GED and 5 years’ experience in payroll operations. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in payroll operations; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience

  • Strong orientation towards a culture of customer service and timely issue resolution
  • Demonstrated experience using Windows-based PCs, Microsoft Office in a work setting, strong MS Excel is essential
  • Experience with PeopleSoft, Kronos or a similar payroll system is required. Experience with Workday payroll highly preferred


  • AS/AA or BS/BA degree in related discipline strongly desired
  • 3+ year supervisory experience
  • 5+ year experience in payroll 
  • Experience handling escalations from customers
  • Specific knowledge and proficiency with Workday payroll


About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Apply Now

Our Benefits

We think you'll like what we have to offer. Here's just a sampling:

Our Awards


National Workplace Awards


Inclusion & Diversity Awards


Regional Workplace Awards


Environment & Sustainability Awards

There's a place for you

join our talent community

Sign Up