Description
Job Responsibilities:
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Perform sale day administration functions including front counter, collecting & posting payments, matching ownerships with invoices and cheques, customer service, data entry, filing and routing, etc.
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Support various auction administrative functions, such as vehicle lien processes, entering carfaxes, maintaining titles, etc. May also support and/or cross train within the commercial accounts department.
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Provide quality customer service through fact to face and phone support. Answer questions and provide support.
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Perform basic data entry into the AS 400 computer system
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Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
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Copy data and compile records and reports. Sort and file documents.
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Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.
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Answer phones, convey messages, and run errands. Greet and assist customers.
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Prepare outgoing mail with sufficient postage and assure daily mail is posted. Prepare labels via computer and printer.
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Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
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Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
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Perform other duties as assigned by management.
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Cash handling and balancing
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May be required to work overtime (more than 40 hours per week) as business needs dictate.
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Perform other duties as assigned by management.
Required Experience
- 1-3 years of previous clerical or administrative experience
- 1-3 years of previous customer service experience
Qualifications :
- High School Diploma or equivalent required.
- Valid Driver’s License and safe driving record required.
- Good communication and organizational skills required with strong attention to details.
- Basic computer software skills required.
- Commitment to providing excellent customer service required.
- Must be able to use a computer and other office equipment (i.e., copier, fax machine, etc.).
- Ability to sit or stand for prolonged periods of time.
- Ability to perform repetitive data entry tasks; manual dexterity.
- Vision abilities required include close, distance and depth perception.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
