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Chief Deputy Information Security Officer, Rapidscale

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 25% of the time

Job Category: Information Technology

Job Level: Executive

Division: Cox Communications


  • 301 Hillsborough St, Raleigh, North Carolina
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RapidScale, is a Platform that simplifies IT. We help lean IT teams manage the technology that is vital to running day-to-day operations so they can stay focused on driving growth.

We deliver it as-a-Service, with flexible management options, making technology accessible through our industry-leading management portal, putting the power to scale at their fingertips. The company provides Managed Cloud services to companies of all sizes including but not limited to: Infrastructure as a Service (IaaS), Desktop as a Services (DaaS), Disaster Recovery as a Service (DRaaS), Backups as a Service, M365, Unified Security Management services, and Microsoft Office 365 services.  The services are offered in public, private, and hybrid-cloud platforms including VMware, Microsoft Azure, and AWS.

Job Summary:

This AVP and his/her team provides the strategic direction and management of the information security program at RapidScale in alignment with the core CCI information security program. This includes direct responsibility for the development and execution of the information security strategy across the RapidScale products and customer facing portfolio, as well as a forward-facing strategy for customer communications and executing that strategy leveraging RapidScale and CCI core security teams. This position reports to the SVP, CISO of CCI with dotted line report to General Manager of RapidScale.

Duties and Responsibilities:

  • Work with cross-functional team comprised of senior information and network security leaders to establish strategic goals for improving the security architecture and risk posture of the company.

  • Maintain all existing RapidScale Compliance certifications, frameworks, industry standards, and annual audits.

  • Participate in the sales/renewal cycles to represent the security posture of the company.

  • Manage a comprehensive communication and reporting framework for information security company wide in conjunction with CCI’s overall security framework.

  • Hold accountability for the delivery of Rapidscale objectives in the information risk management program of CCI.  Leverage CCI security strategy in the ongoing development and management of the information security project portfolio specific to Rapidscale. Integrate incident response and security policy frameworks into the CCI core, as well as administration of the Cox information security training and awareness program.

  • Function as liaison for Rapidscale security delivery and security strategy with Cox business leaders, field, and other Cox related security functions at varying management levels on necessary committees and programs.

  • Analyze and manage capital and operating budgets.

  • Consult with business leaders to define key performance indicators and service levels; create a process framework; and initiate and direct improvement activities for the Cox information security program.

  • Provide high level consultation and leadership to systems, design engineers, and implementation teams within RapidScale ecosystem.

  • Oversee the RapidScale Security Architecture function and ensure alignment with Technology Architecture peer groups and CCI core security teams.

  • Generally responsible for recommending and formulating long-term strategy for RapidScale based on overall CCI risk program in addition to providing oversight and direction to short-term initiatives.

  • Decision-Making Authority - Decides how to achieve results within an organization's strategic plans, policies, and guidelines.  May set or change plans/goals within respective business unit after alignment with core CCI security functions.  Significant decisions are typically subject to review and approval by the CCI CISO and GM or group of officers within CCI.

  • Financial - Under CCI CISO review and General manager alignment and approval, has authority to develop and manage an operating plan and associated budget which are of moderate to significant size and complexity; Develops an operating plan and budget that are part of a P&L or Cost Center; Accountable for the short- and long-term growth and financial performance of a part of a business or for the efficiency and effectiveness (ROI) of a Function.

Qualifications/Requirements :

  • Bachelor’s degree and 14 years of relevant experience; or a master’s and 12 years of relevant experience; or a PhD and nine years of relevant experience are required.  In lieu of a bachelor’s degree an AA/AS and 20 years of relevant experience or 26 years of relevant experience is acceptable. 

  • At least 7 years’ leadership experience.

  • Proven ability developing and executing an information security strategy and mission for large complex organizations.

  • Proven ability to leverage other teams or outsourced providers to accomplish complex security and business-related goals.

  • Experience working with SSAE 18 SOC II and/or similar frameworks.

  • Proven ability leading security initiatives that require partnership with other technical groups, business units and industry partners.

  • Proven ability creating, implementing, and managing communication frameworks that deliver security messages throughout all levels of management within the organization.

  • Proven ability developing security plans that integrate directly with product and system development lifecycles.

  • Proven ability developing information security reporting mechanisms that enable informed business decisions at varying levels of management.

  • Proven ability managing the development of security architectures for both large enterprise and customer centric environments.

  • Proven ability developing and implementing security policy frameworks, standards, procedures, and related benchmarks.

  • Proven ability developing risk management programs that can effectively identify, prioritize, and manage security related risks for the business.

  • Working knowledge of strategic planning, operations planning, business analysis, and general business consulting principles.

  • Deep leadership experience and understanding in the managed cloud technology space. Working knowledge of strategic planning, operations planning, business analysis, and general business consulting principles.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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