Skip to main content
Tech Header 2


Rapidscale Chief Information Security Officer

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 25% of the time

Job Category: Information Technology

Job Level: Executive

Division: Cox Communications


  • 301 Hillsborough St, Raleigh, North Carolina
Apply Now


Cox Communications supports six million residential and business customers with advanced digital video, internet, phone, home security and automation services. One of our brands, RapidScale, helps power businesses by supporting their remote work environment with managed cloud services. The organization provides an unmatched IT experience and build lasting relationships with customers, creating success through flexibility, agility and partnership. The team is driving a wave of innovation and reimagining how we connect our customers.

We seek a information security leader who will report to the Senior Vice President/CISO of Cox Communications with dotted line report to General Manager of RapidScale. While the role will be part of the Cox Communications information security family, it supports RapidScale on a daily basis.

Job Summary:

This Assistant Vice President and his/her team provides the strategic direction and management of the information security program at RapidScale in alignment with the core Cox Communications information security program. This includes direct responsibility for the development and execution of the information security strategy across the RapidScale internal enterprise, products and customer facing portfolio, as well as a forward-facing strategy for customer communications and executing that strategy leveraging RapidScale and Cox Communications core security teams.

Duties and Responsibilities:

  • Work with cross-functional team comprised of senior information and network security leaders to establish strategic goals for improving the security architecture and risk posture of the company.

  • Maintain all existing RapidScale Compliance certifications, frameworks, industry standards, and annual audits.

  • Participate in the sales/renewal cycles to represent the security posture of the company.

  • Manage a comprehensive communication and reporting framework for information security company wide in conjunction with CCI’s overall security framework.

  • Hold accountability for the delivery of RapidScale objectives in the information risk management program of Cox Communications.  Leverage Cox Communications security strategy in the ongoing development and management of the information security project portfolio specific to RapidScale. Integrate incident response and security policy frameworks into the CCI core, as well as administration of the Cox information security training and awareness program.

  • Function as liaison for RapidScale security delivery and security strategy with Cox business leaders, field, and other Cox related security functions at varying management levels on necessary committees and programs.

  • Analyze and manage capital and operating budgets.

  • Consult with business leaders to define key performance indicators and service levels; create a process framework; and initiate and direct improvement activities for the Cox Communications information security program.

  • Provide high level consultation and leadership to systems, design engineers, and implementation teams within RapidScale ecosystem.

  • Oversee the RapidScale Security Architecture function and ensure alignment with Technology Architecture peer groups and Cox Communications core security teams.

  • Generally responsible for recommending and formulating long-term strategy for RapidScale based on overall Cox Communications risk program in addition to providing oversight and direction to short-term initiatives.

  • Decision-Making Authority - Decides how to achieve results within an organization's strategic plans, policies, and guidelines.  May set or change plans/goals within respective business unit after alignment with core Cox Communications security functions.  Significant decisions are typically subject to review and approval by the Cox Communications CISO and GM or group of officers within Cox Communications.

  • Financial - Under Cox Communications CISO review and General manager alignment and approval, has authority to develop and manage an operating plan and associated budget which are of moderate to significant size and complexity; Develops an operating plan and budget that are part of a P&L or Cost Center; Accountable for the short- and long-term growth and financial performance of a part of a business or for the efficiency and effectiveness (ROI) of a Function.


  • Bachelor’s degree and 14 years of relevant experience; or a master’s and 12 years of relevant experience; or a PhD and nine years of relevant experience are required.  In lieu of a bachelor’s degree an AA/AS and 20 years of relevant experience or 26 years of relevant experience is acceptable. 

  • At least 7 years’ leadership experience.

  • Proven ability developing and executing an information security strategy and mission for large complex organizations.

  • Proven ability to leverage other teams or outsourced providers to accomplish complex security and business-related goals.

  • Experience working with SSAE 18 SOC II and/or similar frameworks.

  • Proven ability leading security initiatives that require partnership with other technical groups, business units and industry partners.

  • Proven ability creating, implementing, and managing communication frameworks that deliver security messages throughout all levels of management within the organization.

  • Proven ability developing security plans that integrate directly with product and system development lifecycles.

  • Proven ability developing information security reporting mechanisms that enable informed business decisions at varying levels of management.

  • Proven ability managing the development of security architectures for both large enterprise and customer centric environments.

  • Proven ability developing and implementing security policy frameworks, standards, procedures, and related benchmarks.

  • Proven ability developing risk management programs that can effectively identify, prioritize, and manage security related risks for the business.

  • Working knowledge of strategic planning, operations planning, business analysis, and general business consulting principles.

  • Deep leadership experience and understanding in the managed cloud technology space. Working knowledge of strategic planning, operations planning, business analysis, and general business consulting principles.

At Cox, our people come first…and that’s not just a company line. Here’s a little taste of our best-in-class benefits package and award-winning employee culture:      

  • We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.     

  • Our talent is paid what they’re worth with a competitive salary package and top-notch bonus & incentive plans.     

  • We help you prepare for the future with a 401(k) (that we’ll generously match), life insurance and disability insurance.    

  • You’ll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account & Health Savings Account options, counseling for mental wellness and more.   

  • As you grow your family, rest assured that you’ll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.   

  • Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.    

  • Our employees enjoy discounts on computers, entertainment, travel and more.   

  • Continuing education and professional development are important, and at Cox we offer both.   

  • We all love our pets—whether they walk, crawl, fly, swim or slither—and we’re happy to supply insurance for them as well.    

  • And much more!   

At Cox, we believe in being transparent – please click on this link (  Cox Benefits Overview  ) to learn more about our amazing benefits!


About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Apply Now

What our team is saying


"Cox is different from other companies because it's an enterprise of learning. They have a mindset of making YOU better. We aren't just achieving goals. We're here to make new ones."

-Jenny C. 


"I love it here because it’s so much more than a job. I have leaders that give me support and encouragement while guiding my growth. I have never felt more rewarded for the work I’m doing with the type of camaraderie and friendships I’ve gained."

-Chris H.


"Working at Cox is one of the best career moves I’ve ever made. This is the first time I’ve worked with so many women in technology and the people here are so friendly. It feels like home."

-Afsheen M.

Our Benefits

We think you'll like what we have to offer. Here's just a sampling:

Our Awards


National Workplace Awards


Inclusion & Diversity Awards


Regional Workplace Awards


Environment & Sustainability Awards

There's a place for you

join our talent community

Sign Up