Description
Hybrid Role: 90% Home 10% In Office
This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Account Administrator ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by specific customer.
Job Responsibilities:
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Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
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Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
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Maintain vehicle files; verify title information; log in titles when received; create and file in folders.
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Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
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Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
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Respond to customer inquiries relating to vehicles.
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Provide quality service and assist in resolving problems.
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Mail out sale packages the day after sale.
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Perform other duties as assigned by management.
Qualifications:
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High School Diploma or equivalent required.
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1 - 3 years of clerical or administrative experience in the automotive industry preferred.
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Data entry experience required.
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General title experience or knowledge a plus.
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Strong computer skills, including knowledge of Excel required.
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Effective communication and organization skills required.
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Commitment to providing excellent customer service essential.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
