Description
Le/la coordonnateur/trice de transport gérera les demandes de transport et les obligations de service à la clientèle liées aux services logistiques pour la région de Québec. Les principales tâches consisteront à assurer la planification du personnel, de l'équipement et du transport par des tiers de manière efficace, rentable et rapide.
Responsabilités:
- Coordonner et diriger le transport sécuritaire et efficace des véhicules des clients à destination et en provenance de l'encan ou de tout autre endroit désigné.
- Communiquer avec les clients, le personnel interne et départements concernés pour connaître la disponibilité du véhicule et planifier la cueillette et/ou la livraison.
- Coordonner les activités du service avec les transporteurs et le personnel interne alloué à la transportation des véhicules.
- Collaborer avec les concessionnaires et les clients commerciaux pour fournir des solutions de transport.
- Planifier et répartir les charges de travail du personnel pour le transport par navette/véhicule dans le rayon de service local.
- Utilisation d'une variété d'applications informatiques. Saisie des commandes, gestion de la base de données.
- Fournir des tarifs, assurer l'application ces tarifs.
- Gestion proactive de la conformité et des affaires réglementaires pour l'assurance au tiers, l'entretien de la flotte de licences, la tenue des dossiers des conducteurs, etc.
- Toutes autres tâches connexes.
Exigences :
- Diplôme d’études secondaires
- 2 + années d’expérience reliée à la logistique ce qui comprend une bonne connaissance du transport, des lois et des règlements du ministère des Transports, du camionnage et de la répartition
- Bonne connaissance de Microsoft Suite, et à l’aise à apprendre des nouveaux systèmes
- Excellent service à la clientèle
- Permis de conduire valide et dossier de conduite sécuritaire
- Capacité à conduire des véhicules avec transmission standard et automatique
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The Transportation Coordinator will manage transportation requests and customer service obligations related to logistics services within the Quebec region. The primary duties will include ensuring scheduling of staff, equipment, and 3rd party transportation in an efficient, cost effective and timely manner.
Responsibilities:
- Coordinate and direct the safe and efficient transportation of customer vehicles to and from the auction or any other designated location.
- Communicate with labor staff, internal stakeholders and customers regarding supply chain, transit times, logistics process and procedure.
- Coordinate schedule of 3rd party carriers as well as inhouse drive services team.
- Collaborate with dealers, OEM’s and commercial clients to provide transportation solutions.
- Plan and assign staff workloads for shuttle/vehicle transport within local service radius.
- Use of a variety of computer applications. Order entry, database management.
- Provide rate quotes, ensure rates application.
- Proactive management of compliance and regulatory affairs for 3rd party insurance, licensing fleet maintenance, driver record keeping etc.
- Other duties as required.
Requirements:
- High school diploma
- 2 + years of experience in transportation industry ( ideally vehicle transportation)
- Working knowledge of transportation regulatory affairs, fleet management, safety and compliance
- Proficiency with Microsoft Suite, and adept at windows based TMS / ERP platforms
- Previous customer service responsibility
- Valid driver's license and safe driving record
- Ability to drive vehicles with standard and automatic transmission if needed
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
