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Lead Enterprise Applications Engineer

  • Hybrid work
  • Full time, Day
  • Travel: No

Job Category: Information Technology

Job Level: Manager/Senior Manager

Division: Cox Communications


  • 6305 Peachtree Dunwoody Rd, Atlanta, Georgia
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Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us and let’s build a better future together.

Cox Communications is looking for a Lead Enterprise Applications Engineer for a critical Data Collection platform.  This platform is key to the Data Usage Billing product.  This role will be responsible for providing functional and technical leadership for development and operations team.  This role will also be responsible for driving platform initiatives and operational stability.  This role will also entail work delivery management with geo diverse teams.  The tools and use-cases are diverse, and this role will be challenged to increase the development velocity by optimizing various parts of the pipeline.  This role also will be challenged to increase application stability and harden the platform by monitoring and alerting enhancements as well as automation.  
Primary Responsibilities and Essential Functions:
•    Experienced in DevOps methodology and working with DevOps teams
•    Collaborates with Technical teams (Architecture, Engineering, Technical Operations and Quality) to develop detailed application implementation solutions
•    Architects, develops, builds and implements highly secure, compliant, resilient, cost effective and high performing solutions for assigned groups or disciplines
•    Performs application configuration, extension, integration and performance tuning.
•    Develops, builds, configures, customizes, integrates and tests solutions
•    Investigates opportunities to use new and emerging technologies
•    Develops and delivers key reporting metrics and insights related to the cost and utilization of infrastructure services
•    Ensures team-wide application of standard operating procedures for development, deployment, support, break-fix and systems management
•    Assesses usage and utilization trends to make design and implementation recommendations toward scaling an infrastructure’s architecture
•    Collaborates with others to troubleshoot and resolve escalated production, integration or application issues
•    Proficient in functional skills like analytical thinking, requirements analysis, software installation and support, system and technology Integration and Technical Troubleshooting
•    Excels in foundational skills like intentional collaboration, drive innovation, focus on execution, influence positive outcomes and strives for excellence
•    Automate applications and infrastructure deployments using standard tools 
•    Maintain enterprise applications using standard tools such as Jenkins, JobDSL etc.
•    Engage in peer-to-peer knowledge sharing and technical sessions to help drive upskilling and share best practices across the organization
•    Creates and maintains support documentation for implemented solutions 
•    Investigates opportunities to use new and emerging technologies


•    Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 18 years’ experience in a related field.
•    Highly motivated, self-starter with a positive attitude, ability to face the challenges in a fast-paced environment within a customer experience-focused operations organization.
•    Strong knowledge and experience in application installation and management on Linux systems and in software development methodology. 
•    Previous programming or software development experience (Java, Python, Scala) and use of Jenkins pipeline.
•    Demonstrated ability in analytical thinking, software installation and support, collaboration, troubleshooting, problem solving, execution and focus on excellence to work effectively with teams throughout organization
•    Demonstrated ability to investigate reported service interruptions and implement short- and long-term solutions
•    Demonstrated ability for proactive solutions to reduce service interruptions
•    Previous programming or software development experience
•    Ability to balance multiple high priority projects 
•    Excellent oral and written communication skills

•    Knowledge of or experience in Kafka, KStreams and Big Data.
•    Strong knowledge / experience with standard Cloud Computing platforms such as AWS, Kubernetes and Rancher.
•    Experience in telecommunications industry is desired.


About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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What our team is saying


"Cox is different from other companies because it's an enterprise of learning. They have a mindset of making YOU better. We aren't just achieving goals. We're here to make new ones."

-Jenny C. 


"I love it here because it’s so much more than a job. I have leaders that give me support and encouragement while guiding my growth. I have never felt more rewarded for the work I’m doing with the type of camaraderie and friendships I’ve gained."

-Chris H.


"Working at Cox is one of the best career moves I’ve ever made. This is the first time I’ve worked with so many women in technology and the people here are so friendly. It feels like home."

-Afsheen M.

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