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Sales Grantmitchell CCI


Inside Solutions Advisor - Cox Business

  • Hybrid work
  • Full time, Day
  • Travel: No

Job Category: Sales

Job Level: Individual Contributor

Division: Cox Communications


  • 1341 Crossways Blvd, Chesapeake, Virginia
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Building a good business relationship is a marathon, not a sprint. While it’s important to act quickly in sales, there’s no fast track to gaining trust or operating with authenticity. To borrow from Aesop’s fable, ”slow and steady seals the deal.” 

At Cox Communications, we’re looking for an Inside Solutions Advisor who understands just how the tortoise beat the hare. Are you someone who takes the time to do things right? Do you want to do those things with caring leaders who are invested in your future? If so, keep scrolling. We have just the spot for you.

As a patient and strategizing salesperson, you’re in it for the long haul. You’ll focus on inbound sales initiatives, handling telephony, data, wireless and video solutions for both new and existing small and medium business customers. You’ll also develop spot-on strategies for selling bundled services. Other responsibilities include:  

  • Making outbound calls to existing customers to upsell additional products and services. 

  • Handling customer renewals as they arise. 

  • Listening to customers to understand their needs. 

  • Developing proposals and delivering presentations to new clients based on their business needs. 

  • Negotiating pricing, service level and terms and conditions with clients. 

  • Determining serviceability of client location. 

  • Working with sales engineers to determine appropriate solutions and address any issues regarding installation or service. 

  • Performing ROI assessments to determine if a sale is profitable. 

  • Following up to qualify prospects and request the return of signed contracts. 

  • Educating customers on installed products, service offerings, billing and charges. 

  • Developing alternate lead sources and soliciting referrals from customers. 

  • Working with sales support administration to complete sales orders. 

  • Providing customer intelligence and feedback to marketing department. 



  • High school diploma, GED or relevant work experience

  • 5+ years of experience in related field (Sales/Sales Support/Customer Service), 3+ years with a BA/BS

  • Ability to meet and exceed monthly sales goals

  • Strong written and verbal communication skills

  • Ability to multitask and balance incoming customer inquiries with proactive sales activities

  • Highly proficient computer skills including MS Word, PowerPoint, Excel and Outlook


  • Bachelor’s degree 

  • 1 year experience working in a position that requires meeting sales goals 

  • 6 months experience selling telecommunications products/services 

  • Outbound experience selling technology products

Join the Cox family of businesses and make your mark today!

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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