Skip to main content
Cox employee working outdoors


Senior Network Wireless Engineer

  • Hybrid work
  • Full time, Day
  • Travel: No

Job Category: Engineering / Product Development

Job Level: Individual Contributor

Division: Cox Communications


  • 5555 Oakbrook Pkwy, Norcross, Georgia
Apply Now


Cox Communications is searching for a Senior Network Wireless Engineer who will be primarily responsible for successfully planning and launching new products and services on our Wi-Fi platform, while exceeding customer expectations for the experience on our Wi-Fi services and maintaining a high level of reliability for our platform components. 

Primary Responsibilities and Essential Functions:  
Serve as a Subject Matter Expert and lead the design, build and test activities with regards to new products, services, hardware, software and feature/functionality within our core wireless components including routers, switches, wireless LAN controllers and access points with minimal direction 

  • Clearly understand technical problems and define solutions to mitigate those problems 
    Define solution test strategy, specific test cases, execute tests, revisit design as necessary and document results 
  • Methodically scope, troubleshoot, diagnose, and fix complex problems as required in high-scale service provider Wi-Fi environments while minimizing customer impacts and outages 
    Capture configurations, logs and packet captures as necessary for escalation to engineering peers or vendors and partners 
  • Partner with Operations team members to prepare low level designs, configurations and methods and procedures to gain operational perspective, including reliability, scalability, simplicity, and standardization and ensure success through launch of the change 
  • Partner with peer Engineering team members to gain in-depth understanding of proposed changes to hardware, software or configurations and implications 
  • Replicate production issues in staging lab environments along with traffic generators as necessary to test fixes and to regression test launches 
  • Assess and continually improve lab methods and procedures 
  • Define event engineering requirements, author methods and procedures to be executed on defined SNMP or syslog alarm conditions and validate test cases in lower environments. 
  • Quickly understand preliminary product/platform concepts or high-level designs and subsequently author technical requirements as necessary based on those understandings 
  • Translate high level engineering documentation into working configurations and test plans and enhancing areas with additional applicable data where necessary 
  • Participate in a scheduled on-call rotation. 
  • Participate in planned maintenance activities during maintenance windows as needed 


  • Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.
  • Strong knowledge in the Wireless Communications Industry 
  • Strong knowledge in Wi-Fi and Wi-Fi related IEEE standards, protocol and service provider architectures. S
  • Excellent knowledge in all packets based protocols such as TCP/IP (including protocols like DHCP, DNS, TCP, UDP, etc.), MPLS and routing protocols such as OSPF, ISIS, BGP 
  • Excellent knowledge of security protocols and authentication (WP2, WISPr, EAPS-TTLS, 802.1x, AAA, RADIUS) 
  • Fundamental knowledge in DOCSIS access and provisioning technologies. 
  • Excellent communication, presentation, and interpersonal skills. 


  • Bachelor of Science in Electrical Engineering or Computer and 4 years of experience as a technical engineer in the Wireless Communications Industry 

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Apply Now

What our team is saying


"Cox is different from other companies because it's an enterprise of learning. They have a mindset of making YOU better. We aren't just achieving goals. We're here to make new ones."

-Jenny C. 


"I love it here because it’s so much more than a job. I have leaders that give me support and encouragement while guiding my growth. I have never felt more rewarded for the work I’m doing with the type of camaraderie and friendships I’ve gained."

-Chris H.


"Working at Cox is one of the best career moves I’ve ever made. This is the first time I’ve worked with so many women in technology and the people here are so friendly. It feels like home."

-Afsheen M.

Our Benefits

We think you'll like what we have to offer. Here's just a sampling:

Our Awards


National Workplace Awards


Inclusion & Diversity Awards


Regional Workplace Awards


Environment & Sustainability Awards

There's a place for you

join our talent community

Sign Up