Description
This Marketing Specialist II develops strategy and coordinates execution at assigned locations for the Client Engagement Specialist team.
This position will work closely with Sr. Manager, Marketing to ensure development of marketing strategies that serve both location and client needs. Works in alignment with field sales, and auction leadership to ensure that marketing efforts align with and support the broader strategy and local needs.
What You’ll Do
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The Client Engagement Specialist team is responsible for building relationships, attracting, engaging, and assisting clients on a daily/weekly basis. This position will assist with phone and in person dealer engagement at the assigned location. The Client Engagement Specialist will also be responsible for ongoing, existing and prospective client engagement
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Act as auction location advocate for overall client experience
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Provide support to existing clients including phone outreach and sale day engagement
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Create strategic plans for engaging new clients as well as reactivating inactive and/or lost clients
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Provide follow-up calls to clients related to their auction experience, additional sale opportunities, and introduce Manheim products and services to understand client interest level and need
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Assist with marketing duties as needed, including an in-lane presence to build relationships with clients
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Manages, mentors and develops at least one direct report to align with the future vision of marketing Works in partnership with Sr. Manager, Marketing to develop overall strategy for marketing that align to both corporate and location objectives and goals
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Functions as a member of the location’s marketing team, providing guidance and expertise related to all aspects of marketing
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Reports results and ROI of weekly marketing efforts to Sr. Manager, Marketing
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Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. Works in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence
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Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect
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Enforces all company policies and procedures related to employee and client conduct
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Travels, as needed to corporate for meetings and additional auctions for cross marketing efforts
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Performs other duties as assigned by Sr. Manager, Marketing
What’s In It for You?
Here’s a sneak peek of the benefits you could experience as a Cox employee:
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A competitive salary and top-notch bonus/incentive plans.
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Exceptional work-life balance, flexible time-off policies, and accommodating work schedules.
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Comprehensive healthcare benefits, with multiple options for individuals and families.
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Generous 401(k) retirement plans with up to 8% company match.
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Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
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Professional development and continuing education opportunities.
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Access to financial wellness/planning resources.
Who You Are/ Qualifications
Minimum:
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Bachelor’s degree in a related discipline and 2 years of marketing experience. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related field
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Excellent communication (written and verbal) and interpersonal skills
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Effective organizational skills
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Ability to work in a high performance, fast‐paced team environment
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Ability to work under pressure with time constraints, in a constantly changing work environment
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Experience with MS Office, Workbench, Salesforce, Tableau and layout/design software (i.e. Adobe)
Preferred:
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Degree in marketing, business, or advertising strongly desired
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Previous experience in the auto industry highly preferred
Work Environment: Occasional exposure to outdoor weather conditions as well as noise, dust, and fumes in auction lanes.
Join the Cox family of businesses and make your mark today!
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.