Retail Store Manager
The Retail Store Manager I is responsible for managing all store operations including a team of sales and sales support employees with the focus of driving sales of Cox Services while keeping a laser focus on efficient operations to ensure maximum profitability. Proactively monitors store revenues, store operational targets, customer satisfaction, inventory and shrink . Responsible for assessing local competitors, their assortments, and pricing trends to ensure their store remains consumer relevant and competitively positioned.
This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Keep reading to learn more and apply today!
What’s In It for You
At Cox, we reward you with meaningful benefits.
First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare DAY ONE, life, and disability benefits, plus numerous other benefits, including FREE Internet, cable and other discounted services, adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you’ll work within a culture and with a team that values your experience, your contributions, and you – yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You’ll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
What You’ll Do
Hires, trains, develops and handles performance management with store staff
Sets performance goals and objectives for the team as well as individual employees
Facilitates weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies
Manages against individual store revenue, operational, and customer satisfaction targets
Monitors Shrink at Store level, conducts exception analysis and takes action
Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership
Creates store labor plans based on corporate guidelines, seasonality, and anticipated customer demand
Oversees daily cash handling and accounts payable
Partners with Corporate Cox to identify traffic trends to ensure consistency with inventory requirements
Oversees store and sales floor inventory to ensure alignment with corporate store design strategy
Performs other duties as required.
Who You Are
High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
BA/BS in business or related field
3 years retail management with supervisory experience highly preferred
Previous wireless retail experience
Willingness to work a flexible work schedule which may include evenings, weekends, and holidays
Willingness to travel
Valid Driver’s License with driving record that meets Cox standards
Join the Cox family of businesses and make your mark today!
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.