What You’ll Do
As a Fiber Technician I , you’ll be responsible for the integrity of the fiber system and network infrastructure, from transmitter to subscriber point-of-service connection. Forget staring at a screen all day. You’ll be out in the field, splicing, servicing, making repairs and practicing other forms of fiber surgery. You’ll also:
- Provide maintenance for the fiber system by performing Quality Control assessment of enclosures to verify high levels of accuracy on all fiber assignments and labeling of fiber trays. Evaluate fiber optics system constructed internally or by outside contractors using Cox Communications Fiber Optic Cable Construction Standards, and logs/reports discrepancies for potential rework.
- Maintain a high level of accuracy on all fiber splice assignments worked by performing pre-checks to verify traffic and accurate labeling to maintain fiber birth assignments with 100% accuracy.
- Respond to system outage by diagnosing and repairing fiber system damages, utilizing established restoration techniques & processes.
- Use approved industry test procedures for path losses and continuity to ensure integrity of fiber system and documents findings.
- Use proper safety equipment and procedures according to Cox Communications established standards.
- Ensure preventative maintenance is performed on daily by inspecting vehicle and equipment. Report needed repairs to immediate supervisor using appropriate procedures.
- Provide technical support for the Maintenance and MTC departments as needed.
- Accurately complete all departmental logs, reports, and paperwork on a daily basis.
- Establish and maintain effective working relationships with subscribers, the general public, co-workers, contractors, and other outside contacts.
What’s In It For You?
Really good question, and we have some good answers that we hope you like.
- We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer Cox discounted services in specific Cox markets, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
- Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions. It’s also important to work alongside colleagues who “get you.” At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
- Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
- BA/BS with less than 2 years of experience or 4 years education/equivalency with no degree in related field (Fusion splicing, Field Service, Construction in Telecommunication Field, Field Network/Maintenance, CATV fiber and/or RF experience)
- Requires strong knowledge of Microsoft Word, Excel, Outlook, and Adobe Writer. Ability to accurately read maps, blueprints and evaluate technical data
- Excellent collaborative, time management, communication, problem solving, and organizational skills to work effectively with teams throughout organization
- Ability to drive and operate a bucket truck
- Ability to drive and pull a trailer
- Ability to climb and work off of various lengths of extension ladders
- Valid local Driver’s License with driving record that meets Cox standards
- Able to lift 50 lbs.
- Preferred certification in Fiber Optic plant construction
- Experience in telecommunications industry desired
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.