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Sales Client services cox employee

R202335260

Portfolio Manager; Baltimore North

  • Remote
  • Full time, Day
  • Travel: Yes, 25% of the time

Job Category: Customer Care Group

Job Level: Individual Contributor

Division: Cox Automotive

Location:

  • Remote - Maryland
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Description

Cox Automotive is hiring a Portfolio Manager who is responsible for managing and growing a portfolio of dealer clients within an assigned geographic territory.  The primary responsibilities include building and maintaining relationships with clients, optimizing the portfolio through the clients’ use of the line of credit, identifying and mitigating pre-default account risk and supporting post default collections on defaulted accounts.

Essential Duties and Responsibilities 

  • Optimize each client’s use of the line of credit within an assigned portfolio by acting as a floor plan subject matter expert to their portfolio of clients. 

  • Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually and by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation.  

  • Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations. 

  • Collect and analyze client financial information and various internal reports and dashboards to assess add monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk. 

  • Support the Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts.   

  • Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company. 

  • Support the Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts.   

  • Document in Salesforce all activities and client interactions as required by the company.   

  • Cultivate Cox Automotive cross business unit relationships and opportunities.  

 

Job Knowledge, Skills and Abilities:  

  • Knowledge of the automotive industry (various sectors). 

  • Knowledge of the finance industry (various sectors). 

  • Strong financial acumen with working knowledge of key financial tools and terminology. 

  • Strong presentation, verbal and written communication skills. 

  • Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization.  

  • Strong time management skills with ability to manage deadlines. 

  • Strong negotiation and collection skills. 

  • Strong analytical and problem-solving skills. 

  • Ability to work independently and in a remote environment. 

  • Ability to maintain a high level of safety awareness and take necessary safety precautions. 

  • Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce.  

Education and Experience:  

  • BA/BS with 4+ years of experience in finance, sales, account management and/ or collections. A candidate may also have a Master's Degree with 2+ years of experience or a Ph.D. with 1+ year of experience.

  • Automotive and/or floorplan industry back-ground preferred 

  • Travel:   Greater than 25% with some overnight travel required.   

  • Ability to travel, fly, drive.   

  • Valid driver’s license required for this position. 


Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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