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R202437024

Senior Lead Product Manager, Google Cloud Platform - RapidScale

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 5% of the time

Job Category: Engineering / Product Development

Job Level: Manager/Senior Manager

Division: Cox Communications

Location:

  • 301 Hillsborough St, Raleigh, North Carolina
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Description

We are looking for an experienced Senior Product Manager to join our team and lead the development of Managed Services to build a Google Cloud Practice.  RapidScale, a leader in Managed Cloud Services has a established Public Cloud presence in AWS, Azure, Private Cloud is now looking to extend its  footprint into GCP.  The successful candidate own the forward-facing product strategy and roadmap, ensuring alignment with customer needs and market trends. You will collaborate closely with cross-functional teams, including Engineering, Sales, Finance and Marketing, to drive the successful delivery and adoption of our GCP Managed Services Public Cloud Product Roadmap.

Responsibilities include:

Product Strategy and Vision : Define the strategic direction and long-term vision for our GCP Managed Services based offerings, based on market research, customer insights, and competitive analysis. Align the product strategy with the company's overall goals and objectives.  Align the offer to the broader company cloud strategy.

Roadmap Development: Create and maintain a comprehensive product roadmap for GCP Managed Services, outlining key features, enhancements, and service offerings. Prioritize and sequence the roadmap based on customer/sales feedback, business value, and technical feasibility.

Customer and Market Analysis: Conduct in-depth market research and analysis to identify customer needs, pain points, and emerging trends in the GCP managed services market. Gather customer feedback through interviews, surveys, and usability studies to drive product improvements.

Requirements Definition: Work closely with customers, sales teams, and other internal stakeholders to gather requirements and translate them into clear and actionable product specifications. Collaborate with engineering teams across the business to ensure accurate and timely implementation of product features.

Cross-Functional Collaboration: Partner with engineering, sales, marketing finance, and support teams to drive the successful development, launch, and adoption of GCP Managed Services. Collaborate with engineering teams to define technical requirements, timelines, and deliverables.

Product Launch and Go-to-Market: Develop and execute go-to-market strategies for new GCP Managed Services features and offerings. Collaborate with marketing and sales teams to create compelling product messaging, collateral, and sales enablement materials.

Product Performance Monitoring: Define and track key performance metrics for GCP Managed Services, such as customer adoption, revenue growth, and customer satisfaction. Monitor market trends and competitive landscape to identify opportunities for product differentiation and improvement.

Stakeholder Communication: Communicate product updates, roadmap progress, and key milestones to internal stakeholders, executive leadership, and customers. Conduct regular meetings and presentations to ensure alignment and transparency.

Vendor Relationship Management: Build strong relationships with key vendor / partners to understand their solutions, programs, gather requirements, and drive product development / enhancements. Provide guidance on GCP managed services best practices and solutions.

Experience:

  • Proven experience as a Product Manager, specifically in managing cloud-based products or services, preferably with strong experience GCP or other Public Cloud Hyperscaler environments.
  • Strong understanding of Googles Cloud Platform, its components offerings and associated services and how they integrate with other service offerings.
  • Familiarity with cloud infrastructure, virtualization, and networking technologies.
  • Excellent analytical and problem-solving skills, with the ability to gather and interpret customer feedback and market research data.
  • Experience in developing product roadmaps, defining product requirements, and driving cross-functional teams to deliver high-quality products on time.
  • Experience of managed service providers, working with Sales teams, experience of Channel (In-Direct), Direct Sales is a plus.
  • Working knowledge of Cable industry is a plus.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.
  •  Strong financial modeling capabilities with a solid understanding of pricing concepts is a plus.
  • Demonstrated ability to influence and inspire cross-functional teams without direct authority.
  • Familiarity with Agile development methodologies.
  • Public Cloud and/or Security/Solutions Architect certifications are a plus.

As an GCP Managed Services Product Manager, you will play a vital role in shaping and delivering our GCP managed services portfolio, driving customer satisfaction and business growth. If you are passionate about GCP technologies, possess strong product management skills, and thrive in a fast-paced, collaborative environment, we invite you to join our team and lead the success of our GCP Managed Services offering.

Requirements: 

  • Bachelor’s degree in a related discipline and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 6years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field

  • Vendor or industry accreditations desirable

  • Ability to work under pressure and to tight deadlines.

  • A high-level customer facing role, the person needs to encompass the disposition of a customer facing staff member to handle internal customers, suppliers, and partners. 

  • Ability to perform within a closely-knit team and improve the execution of your teammates. 

  • A self-motivated & quick learner ready to dig in. 

  • Data literate and comfortable with data analysis. 

  • Flexibility. Job holder must be capable of being flexible in his/her approach and be able to apply alternative methods to overcome problems in what is a dynamic environment. 

  • Willing to travel up to (25%). 


About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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