Skip to main content
Manheim employee fixing car


Commercial Services Specialist II

  • Full time, Day
  • Travel: No

Job Category: Vehicle Operations

Job Level: Individual Contributor

Division: Cox Automotive


  • 3905 Jackson Pike, Grove City, Ohio
Apply Now


If you like hats, this is the job for you, because, in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator to customer liaison and internal business partners. All these styling hats are a fashionable match for the shoes you’ll walk in as you develop and maintain relationships with our customers and external business partners. Manheim, part of the Cox Automotive family of businesses, is looking for a Business Service Specialist, a powerful admin advocate that will use their powers for good – organizing, managing, and supporting the daily operations of the world’s largest wholesale auto marketplace. 

What You’ll Do

So, about those hats. There are a lot of them, but they’re fun to wear, and you look great in them. Here’s a peek at what you’ll get to do when you suit up as a Manheim Business Service Specialist II:

  • You’ll develop and manage relationships with internal and external business partners, and you’ll assist with auction operations from start to finish, right up to notifying customers of the latest news.

  • You’ll assist with the coordination and execution of sale day activities.

  • You’ll input vital vehicle info into the Application System /400 and database.

  • You’ll establish, update, verify, and maintain vehicle and pricing files.

  • You’ll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction.

  • You’ll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility.

  • You’ll partner with departments to prepare and notify customers of the sale run process.

  • You’ll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations.

  • You’ll communicate with our accounting team to balance sales and perform post-sale invoicing as needed.

  • You’ll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.

Who You Are / Qualifications


Good communication and organizational skills required with strong attention to details.

  • High School Diploma/GED and 3 years’ experience in a related field.

  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.

  • OR 5 years’ experience in a related field.

  • Ability to work in a fast-paced environment, receptive to change and able to multitask.

  • Prior clerical or administrative experience required.

  • Safe drivers needed; valid driver’s license required.    

  • Proficient in Microsoft Excel required.

  • Commitment to providing excellent customer service required.

  • Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time.

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Apply Now

Our Benefits

We think you'll like what we have to offer. Here's just a sampling:

Our Awards


National Workplace Awards


Inclusion & Diversity Awards


Regional Workplace Awards


Environment & Sustainability Awards

There's a place for you

join our talent community

Sign Up