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Lead Project Manager (Product) - RapidScale

  • Hybrid work
  • Full time, Day
  • Travel: No

Job Category: Engineering / Product Development

Job Level: Manager/Senior Manager

Division: Cox Communications


  • Remote - North Carolina
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What does the Product team do?

We are a technology team through and through.We build the software for our customer-facing portals, cloud reliability platform, and automation/orchestration platform. In addition we manage the architecture and deployment of third party systems such as Salesforce, Zuora, Malbek, and several others.   

What Makes a Great Project Manager?

Our project managers are super smart and have a consultative approach to how they work with internal stakeholders and external vendors. Our counterparts' needs are unique and are ever-changing in a fast-paced industry. Having a healthy understanding of technical frameworks, how to uncover distinct challenges, and getting creative on how to architect the right solutions are the keys to success in the role. If you have a good base of AWS and Azure knowledge, a passion for managing projects end-to-end, the willingness to continually expand your knowledge, enjoy working with fun, quirky, and awesome people, then you should keep reading and apply. 

What You’ll Be Doing:  

We are looking for a consultative Cloud Project & Program manager to drive RapidScale’s large-scale technology & business transformation initiatives. You’ll never get bored here, and there is no shortage of new and interesting projects or people to meet. You’ll be responsible for gathering business, technical, and operational objectives from your counterparts and work backwards to build and maintain a successful engagement. Your ultimate goal will be to drive satisfaction through high-level and tactical communication, teamwork, and timely delivery.

Your Day Will Consist of: 

  • Project & Program Management of RapidScale’s product initiatives in a very fast paced environment

  • Project managing a variety of engagements such as ServiceNow integration, Salesforce key project updates, back end Portal Platform initiatives

  • Managing multiple stakeholders and project initiatives simultaneously 

  • Working alongside architects and engineers to deliver ideal outcomes

  • Reporting on project status including risk, assumption, dependency, issue, change, account and escalation management 

  • Playing an active part in the project management community at RapidScale including our team sync-ups, adding your own experience to the ever-evolving project management methodology

  • Internal resource planning and customer meetings with thorough documentation and rigorous follow-up

  • Continuously look for ways to improve processes 

What we look for in a Project Manager

Minimum Qualifications

  • BS/BA degree in a related discipline with 6 years of experience in a related field; Or MS/MA degree in a related discipline with 4 years of experience in a related field; Or 10 years of experience in a related field in lieu of a degree.

  • 5+ years of experience as a Project Manager, Program Manager, or Management Consultant coming out of a technology/digital/business transformation environment (in-house or external) 

  • Someone with a strong commercial focus in all areas of delivery, relationship management, and the identification of opportunities and risks.

  • The ability to thrive under pressure: you are most comfortable working in a fast-moving environment, spinning multiple plates at any one time.

  • A keen self-awareness: you understand your strengths and weaknesses and have a continued focus on personal development and progressive enhancement of your skills and base of professional knowledge.

  • Experience leading cross functional teams delivering technical solutions and consulting

  • Knowledge of public cloud, Enterprise IT, SDLC, and/or Web Based Infrastructure

  • Desire and ability to pick up new technical knowledge quickly

  • Strong organizational skills and ability to work independently

  • Detail oriented with excellent follow through skills

  • Positive, energetic attitude, and initiative; Strong work ethic

Kudos for: 

  • Any certifications in AWS, Azure, Kubernetes, Project Management, and/or Information Security

  • Prior experience delivering projects for a company in the APN or Microsoft Partner Network


About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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What our team is saying


"Cox is different from other companies because it's an enterprise of learning. They have a mindset of making YOU better. We aren't just achieving goals. We're here to make new ones."

-Jenny C. 


"I love it here because it’s so much more than a job. I have leaders that give me support and encouragement while guiding my growth. I have never felt more rewarded for the work I’m doing with the type of camaraderie and friendships I’ve gained."

-Chris H.


"Working at Cox is one of the best career moves I’ve ever made. This is the first time I’ve worked with so many women in technology and the people here are so friendly. It feels like home."

-Afsheen M.

Our Benefits

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