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Cox Auto Mobility Mechanic on laptop


Vehicle Services Training Manager

  • Full time, Day
  • Travel: Yes, 25% of the time

Job Category: Vehicle Operations

Job Level: Manager/Senior Manager

Division: Cox Automotive


  • 730 Route 68, Bordentown, New Jersey
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The Vehicle Services Training Manager will be responsible for delivering industry-leading technician training for Manheim technicians. This role is responsible for identifying areas of opportunity for our technicians, with the ability to develop and drive key strategic initiatives around efficiencies, client engagement/success, and overall training effectiveness. Responsible for developing and rolling out processes and procedures to continue to drive engagement through diverse avenues, ensuring those processes are communicated and institutionalized across the team.

  • Performs the full range of Vehicle Operations Training duties for an assigned region, group, and/or designated product areas.
  • Partners with the Curriculum Development team to prepare online and written training materials.
  • Works with subject matter experts to ensure that course material and practical/hands-on experience are designed to achieve desired learning outcomes.
  • Executes and shares best practices for ensuring excellence in instructor training and performance.
  • Ensures effective delivery of training and solutions to support the highest competence given the level of knowledge and skill required.
  • Conducts pilot training and provides feedback to adjust materials to better serve Cox team members.
  • Contributes to the development and review of new training materials by analyzing technical / learner feedback and adapting materials/methods accordingly.
  • Measures the effectiveness of training content and delivery.
  • Consult with business leaders, to assess tech training needs and deliver development initiatives that improve performance and that drive business results.
  • Direct the implementation of training curriculum standards and guidelines, as well as policies and procedures related to various training and educational programs for the associates.
  • Translate desired organizational culture into training mechanisms.
  • Communicate training department performance against goals and objectives.
  • Build and maintain business relationships with key business partners within the organization.
  • Problem-solving; effectively plan, organize, delegate, and follow through to successful resolution.
  • Identify training objectives and select appropriate instructional methodologies and procedures such as individual training, group instruction, self-study, lectures, demonstrations, presentations, and computer-based training.

Required Experience & Specialized Knowledge and skills

  • BA/BS + 6 years of relevant work experience.  Or MS + 4 years of relevant experience.  No Degree and 10 years of relevant experience.
  • 5+ years of progressive management experience in professional service, training, in an automotive workplace.
  • Hands-on leadership skills with the ability to thrive under the pressure of a fast-paced organization.
  • Be self-directed, energetic, and focused on quality.
  • Excellent time management, organizational, and problem-solving skills.
  • Terrific communication, interpersonal, and team-building skills.
  • Demonstrated experience in leading large, complex enterprise programs and projects to successful execution.
  • Strong leadership, motivational, and influencing skills.
  • Ability to quickly assess an opportunity’s potential, leveraging fact-based analyses and industry experience.
  • Travel: 25%

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.


Compensation includes a base salary of $94,100.00 - $141,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.


The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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