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Front Office - Business Services Specialist

  • Full time, Day
  • Travel: No

Job Category: Business Operations

Job Level: Individual Contributor

Division: Cox Automotive


  • 9101 Frankhoma Rd, Sapulpa, Oklahoma
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If you like hats, this is the job for you, because, in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator to customer liaison and internal business partners. All these styling hats are a fashionable match for the shoes you’ll walk in as you develop and maintain relationships with our customers and external business partners. 

Manheim, part of the Cox Automotive family of businesses, is looking for a Business Service Specialist, a powerful admin advocate that will use their powers for good – organizing, managing, and supporting the daily operations of the world’s largest wholesale auto marketplace. 

Job Responsibilities:

Manheim Business Service Specialist II:

  • You’ll develop and manage relationships with internal and external business partners, and you’ll assist with auction operations from start to finish, right up to notifying customers of the latest news.

  • You’ll assist with the coordination and execution of sale day activities.

  • You’ll input vital vehicle info into the Application System /400 and database.

  • You’ll establish, update, verify, and maintain vehicle and pricing files.

  • You’ll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction.

  • You’ll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility.

  • You’ll partner with departments to prepare and notify customers of the sale run process.

  • You’ll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations.

  • You’ll communicate with our accounting team to balance sales and perform post-sale invoicing as needed.

  • You’ll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.


  • High School Diploma or equivalent plus 3 years of clerical or administrative experience required; or, any level degree beyond a high school diploma/GED plus 1 year of experience; or 5 years of experience with no high school diploma.

  • Valid Driver’s License and safe driving record required.

  • Good communication and organizational skills required with strong attention to details.

  • Basic computer software skills required.

  • Commitment to providing excellent customer service required.

  • Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time.


  • Bilingual, Fluent in Spanish Language.

Physical Requirements:

  • Ability to perform repetitive data entry tasks, manual dexterity.

  • Vision abilities required include close, distance and depth perception.


Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.


Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.


Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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