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Manheim employee fixing car


Dispatcher II (Manheim)

  • Full time, Day
  • Travel: No

Job Category: Vehicle Operations

Job Level: Individual Contributor

Division: Cox Automotive


  • 1001 Ahua St, Honolulu, Hawaii
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Responsible for providing administrative support and coordinating the movement of vehicles for the Transportation Department as well as providing quality service to our customers.

Primary Responsibilities:

· Interact with customers to verify vehicle information, condition of vehicle and schedule time of pick-up and delivery of vehicles.

· Follow up on cars available for pick-up and delivery

· Complete and process paperwork related to the pick-up and delivery function efficiently and accurately.

· Review all completed transportation requests for accuracy

· Data entry and updating notes in AS400 system regarding pick-ups and deliveries.

· Post and invoice for transportation services rendered

· Review and collect on transportation’s aged AR

· Review neighbor island weekly operating report, post and invoice

· Prepares Oahu daily transportation report

· Perform clerical duties associated with the drive service in an efficient manner

· Book, coordinate, execute all aspects of the interisland shipping process with Young Brothers. Track and communicate with client the status of shipping.

· Book, coordinate, execute all aspects of the west coast shipping process with Pasha and Matson. Maintain shipping log, track and communicate with client the status of shipping.

· Transfer handwritten VIN’s and post the information to the AS400 to invoice

· Miscellaneous filing, copying and handling mail

· Perform other duties as assigned by manager or supervisor, which may include assisting in other areas of the office as necessary.



  • High School Diploma/GED and 3 years’ experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
  • OR 5 years’ experience in a related field


  • Minimum of 1-year clerical, office and/or customer service work experience preferred, including ten-key and computer data entry.
  • Competencies/Skills: Effective communication skills required. Must possess good problem-solving and organizational skills. Must be able to type 50 WPM. Must be knowledgeable in MS Word, Excel and Outlook.
  • Accomplishments
  • Physical Demands:
  • Regularly required to stand, walk, reach, talk and hear. Ability to lift 1-10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
  • Work Environment: Office environment occasionally exposed to wet/humid conditions, and fumes/odors. Moderate Noise level.

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.


Hourly base pay rate is $20.87 - $31.25/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.


Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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