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Director, Business Intelligence

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 5% of the time

Job Category: Data Intelligence & Science

Job Level: Director/Senior Director

Division: Cox Automotive


  • 6305 Peachtree Dunwoody Rd, Atlanta, Georgia
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Hey, we’re all looking for someone to help us be our best.  At Cox Automotive, we’re on a search for a Director, Business Intelligence who will help our team stay on track with flexible, agile roadmaps that evolve as our plans do.   

At Cox Automotive, our engineers and technologists are literally changing the way people buy, sell, and use cars.  With operations across five continents and brands like Autotrader and Kelly Blue Book in our family, we have the reach to make this transformation happen in new and exciting ways.  From browsing to test driving, purchasing to servicing, we’re taking charge of creating the future of automotive.  We’ve got some of the most robust data in the industry, so our big data insights can lead to some amazing software creations.  

And now, we’re building a future that is autonomous, connected, electric and shared. And you, my friend, could make this a reality.  All while working in an environment that puts collaboration and culture at the forefront of everything we do.  So, if you’re looking for the right place to deploy your considerable skills, then read on…we’ve got a lot more to share!  

What You’ll Do  

Key Responsibilities

  • Develop and maintain relationships with key stakeholders, including executive leadership, engineering, architecture, product management and external partners
  • Manage and maintain IT analytics strategy, standards, and processes
  • Develop and maintain live 24x7x365 IT operational dashboards
  • Provide guidance on selecting the most effective visualizations to convey data trends, patterns, and insights
  • Interact with end users on requirements gathering, with a focus on understanding the problem and how insights from dashboards and reports can enable data driven decisions
  • Develop and establish benchmarks to ensure the level of service our clients and stakeholders receive meets or exceeds their expectations.
  • Continuously identify opportunities to improve data quality to aid our stakeholders in providing quality service to Cox Automotive clients
  • Provide coaching and mentoring to operations team members and recommend training as appropriate
  • Design and support Snowflake database structures for new and evolving sources of data and reporting needs
  • Transform raw data sources to star schema models for efficient use by Power BI dashboard and report developers
  • Query and analyze data to identify anomalies and recommend solutions
  • Define standards, templates and conventions for data stores used by analytics platforms
  • Design and maintain a dashboard deployment pipeline

Essential Knowledge, Experience & Qualifications

  • Cool under pressure, objective and diplomatic
  • Able to work collaboratively with minimal supervision as part of a multi-disciplinary team
  • Ability to direct a highly technical team and manage simultaneous large/small scale projects with minimal supervision
  • Strong leadership skills to select, develop, mentor, and rewards team member

What’s In It For You?   

  • We want our people to succeed, plain and simple. We are all about professional development, continuing education and helping your career grow in a collaborative, inclusive culture where the next big idea can come from anyone…including you!
  • We believe that dull work is the worst. At Cox, you will work with fascinating, cutting-edge tech platforms in industries that are ripe for invention, innovation, and investment.
  • We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
  • We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
  • How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.  
  • 10 days of free child or senior care through your complimentary membership.  
  • We offer generous 401(k) retirement plans with a company match of up to 8%.
  • Free internet, premium cable, and smart home automation in applicable markets (up to $374 value per month). 
  • Employee discounts on hundreds of items, from cars to computers to continuing education.
  • If you are thinking about expanding your family, our inclusive parental leave policies are available to you, plus comprehensive fertility coverage and adoption assistance.                
  • Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
  • We all love our pets—whether they walk, crawl, fly, swim, or slither—and we are happy to supply insurance for them as well.  

Who You Are  

Minimum Qualifications

  • Bachelors degree in Computer Science, Information Technology or related field
  • Understanding of basic data warehouse data modeling techniques (e.g., star schemas, fact and dimension tables, conformed dimensions)
  • Understanding of SQL fundamentals (tables and views, cardinality/inner vs. outer joins, aggregation) 
  • Understanding of UI / UX principles in dashboard design 
  • Knowledge of data visualization principles and best practices 
  • 7+ years experience leading IT operations teams
  • Minimum 10+ years experience in IT operations or development domains
  • Demonstrated experience in developing and implementing and IT operational strategy in a large, complex environment with successful outcomes
  • Proven analytical and problem solving ability
  • Comfortable with interfacing with other internal or external organizations regarding improvements identified through our ongoing IT operational reviews
  • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders and teams.
  • Understanding of ITIL IT Service Management Practices and ServiceNow platform
  • Understanding of data lake and visualization tools/platforms including Snowflake, PowerBI, Metabase

Apply now to join the Cox family of businesses!  

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.


Compensation includes a base salary of $142,100.00 - $236,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.


The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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What our team is saying


"Cox is different from other companies because it's an enterprise of learning. They have a mindset of making YOU better. We aren't just achieving goals. We're here to make new ones."

-Jenny C. 


"I love it here because it’s so much more than a job. I have leaders that give me support and encouragement while guiding my growth. I have never felt more rewarded for the work I’m doing with the type of camaraderie and friendships I’ve gained."

-Chris H.


"Working at Cox is one of the best career moves I’ve ever made. This is the first time I’ve worked with so many women in technology and the people here are so friendly. It feels like home."

-Afsheen M.

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