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Physical Security Technology Support Manager II

  • Hybrid work
  • Full time, Day
  • Travel: Yes, 25% of the time

Job Category: Facilities

Job Level: Individual Contributor

Division: Cox Enterprises


  • 901 S George Washington Blvd, Wichita, Kansas
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Cox Enterprises, Inc. is seeking a Physical Security Technology Support Manager II who will be accountable for physical security system design, programming, and maintaining our enterprise's physical security technology platforms. Subject matter expert with advanced knowledge of physical security systems, networks, and physical security equipment for a comprehensive physical security system, including integrations. This role reports to the Director, Enterprise Security Technology.

Primary Responsibilities and Essential Functions:

  • Complete physical security designs, programming, and testing for all enterprise physical security systems, tools, and applications. 

  • Assists with assessments and updates with manufacturers and integrators of physical security technologies.

  • Supports field with maintenance and support for security technologies and networks, including coordination with Cox IT organizations.

  • Manage systems, applications, networks, and databases to support and maintain our enterprise physical security technologies.

  • Serves as the liaison with enterprise security managers for our integrators to assist with proper installation and service support for any installation or service to support our facilities.

  • Develops and distributes reporting as appropriate relating to HR support, audit, alarm activity, access management of our physical security systems, security incidents, investigations, compliance, and monthly reporting.

  • Develops, trains, and directs internal and external security personnel within the organization or functional area on enterprise physical security systems, applications, and tools.    

  • Support our lifecycle management, including software updates for our physical security devices, tools, applications, and reporting.

  • Assist with developing and maintaining standardization of enterprise security systems, tools, and applications.

  • Implements the policies, procedures, and systems required to maintain and enhance the organizational mission.

  • Maintains knowledge of applicable laws, rules, and regulations pertaining to the installation of physical security systems to ensure compliance.

  • Review and analyze functional business operations to identify security vulnerabilities and weaknesses and recommend strategies for prevention, mitigation, and implementation.

  • This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc.



  • 8 or more years of experience required in a related field (i.e., Physical Security, Networks, Software application, Database creation, and management, etc.) if the candidate does not possess a related degree.

  • 4 or more years of experience are required if the candidate possesses a related advanced degree.

  • Proven self-starter who works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

  • Proficient knowledge of physical security systems, networks, applicable laws, and regulations to support and maintain enterprise physical security systems tools and applications, including training and design of such physical security technology controls.

  • Knowledge of relevant software and hardware applications related to Physical Security Systems, Applications, and Tools (i.e., ProWatch, SureView, ServiceNow, Sur-Gard, Avigilon, and all Microsoft Office programs.

  • Excellent decision-making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts.

  • This position requires leadership, teamwork, adaptability, and problem-solving skills.


  • A bachelor’s degree in an area of study relevant to this position and 4 years of experience in law enforcement, intelligence, public, or private sector security organization.

  • Ability to effectively present reporting and information to internal and external partners and business leaders to support our Enterprise Security Physical Security Technology program.

  • Security Clearance eligible.

  • Experience in incident management and business continuity.

  • Certification or accreditation from a Risk or Security Management Association or governing body.


Compensation includes a base salary of $77,800.00 - $116,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.


The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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