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Governance Risk and Compliance Manager

  • Hybrid work
  • Full time, Day
  • Travel: No

Job Category: Information Technology

Job Level: Manager/Senior Manager

Division: Cox Communications


  • 301 Hillsborough St, Raleigh, North Carolina
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At Cox Communications Inc. (CCI), we take security seriously.  After all, we’re in the business of connecting businesses to products, services, and technologies they need to operate each day, so we only enlist the best in the business.  We are searching for a Cyber Risk & Compliance Senior Manager that will provide subject matter expertise on information security assurance requests for RapidScale, a Cox Business company, related to customer RFPs, contracts, or annual customer due diligence.


  • Support legal and sales by reviewing and negotiating contractual cybersecurity provisions within customer RFPs and non-standard contracts.
  • Provide subject matter expertise to legal, sales, and additional boundary partners regarding the applicability of cybersecurity provisions and/or compliance requirements for a particular product or service.
  • Maintain oversight over customer specific contractual requirements and work with teams throughout the organization to ensure the requirements are met and monitored.
  • Participate in the implementation of the contract management system to ensure cyber compliance requirements are captured and addressed.
  • Process requests for security compliance attestation (i.e., SOC 1 and SOC 2 reports, PCI, HITRUST, ISO 27001, etc.) for authorized customers. 
  • Assist sales in responding to customer inquiries that are focused on the cybersecurity controls for selected products (i.e., completing cybersecurity questions or questionnaires).
  • Build consensus across boundary partners and business partners to appropriately manage cybersecurity risk.
  • Proactively represent the cybersecurity team requirements in the development and delivery sales support capabilities.



  • Bachelor’s degree in a related discipline (i.e. Cybersecurity, Information Technology, Cybersecurity, Computer Science, or Information Systems)  and 6 years’ experience in a related field.
    • OR, the right candidate could also have a different combination, such as a master’s degree and 4 years’ experience;
    • OR a Ph.D. and 1 year of experience;
    • OR 18 years’ experience in a related field in lieu of degree
  • Experience assessing or aligning with common industry security frameworks and regulatory requirements (i.e., SOC 1 and SOC 2, HITRUST, PCI DSS, HIPAA, GLBA, and GDPR.)
  • Excellent verbal and written communication skills to communicate complex cyber risk issues to technical and non-technical audiences.
  • Excellent soft skills such as: interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.


  • MS degree + 4 years of experience preferred in a related discipline (i.e. Cybersecurity, Information Technology, Cybersecurity, Computer Science, or Information Systems.)
  • A Background in 2 or more of Finance, Healthcare and Cloud security compliance.
  • Certified in at least one of the following: CISSP, CISM, CISA, CRISC, or similar.


Compensation includes a base salary of $106,700.00 - $177,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.


The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! 


Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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