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Cox Auto Mobility Mechanic on laptop


Commercial Services Specialist II

  • Full time, Day
  • Voyage: No

Job Category: Vehicle Operations

Job Level: Individual Contributor

Division: Cox Automotive


  • 3905 Jackson Pike, Grove City, Ohio
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La Description

If you like hats, this is the job for you, because, in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator to customer liaison and internal business partners. All these styling hats are a fashionable match for the shoes you’ll walk in as you develop and maintain relationships with our customers and external business partners. Manheim, part of the Cox Automotive family of businesses, is looking for a Business Service Specialist, a powerful admin advocate that will use their powers for good – organizing, managing, and supporting the daily operations of the world’s largest wholesale auto marketplace. 

What You’ll Do

So, about those hats. There are a lot of them, but they’re fun to wear, and you look great in them. Here’s a peek at what you’ll get to do when you suit up as a Manheim Business Service Specialist II:

  • You’ll develop and manage relationships with internal and external business partners, and you’ll assist with auction operations from start to finish, right up to notifying customers of the latest news.

  • You’ll assist with the coordination and execution of sale day activities.

  • You’ll input vital vehicle info into the Application System /400 and database.

  • You’ll establish, update, verify, and maintain vehicle and pricing files.

  • You’ll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction.

  • You’ll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility.

  • You’ll partner with departments to prepare and notify customers of the sale run process.

  • You’ll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations.

  • You’ll communicate with our accounting team to balance sales and perform post-sale invoicing as needed.

  • You’ll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.

Who You Are / Qualifications


Good communication and organizational skills required with strong attention to details.

  • High School Diploma/GED and 3 years’ experience in a related field.

  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.

  • OR 5 years’ experience in a related field.

  • Ability to work in a fast-paced environment, receptive to change and able to multitask.

  • Prior clerical or administrative experience required.

  • Safe drivers needed; valid driver’s license required.    

  • Proficient in Microsoft Excel required.

  • Commitment to providing excellent customer service required.

  • Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time.

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.


Hourly base pay rate is $17.40 - $26.06/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.


Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive Canada

Cox Automotive is transforming the way the world buys, sells, owns and uses cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. In Canada, the Cox Automotive family includes Clutch®, Dealertrack®,®, HomeNet®, Kelley Blue Book®, Manheim®, Modix®, NextGear Capital®, Ready Logistics®, RMS Automotive®, vAuto®, VinSolutions® and Xtime®, along with a host of other brands in other countries. The global company has 34,000 team members in more than 220 locations and is a partner to more than 50,000 auto dealers, as well as most major automobile manufacturers. Cox Automotive is a subsidiary of 120-year-old Cox Enterprises, Inc., and serving the automotive industry since 1926, which has revenues exceeding $20 billion and approximately 55,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive Canada, visit

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