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Cox Auto Mobility Mechanic on laptop

R202443584

Vehicle Operations Support Specialist II (Manheim)

  • Full time, Day
  • Voyage: No

Job Category: Vehicle Operations

Job Level: Individual Contributor

Division: Cox Automotive

Location:

  • 3901 N Skiles Ave, Kansas City, Missouri
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La Description

This position will work directly with clients to coordinate their vehicles through the auction process. This is an outside/inside position.

New Hire Sign On Bonus:

$1,000 SIGN ON BONUS TO BE PAID IN FULL AFTER 90 DAYS OF EMPLOYMENT

Job Responsibilities:

  • Manage account relationships
  • Execute the SOP provided by the customer
  • Review client's vehicles to determine if repairs are needed to increase vehicle value.
  • Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
  • Communicate with all Auction departments to ensure inventory is flowing appropriately
  • Ensure the client's sale is executed as planned
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.

Qualifications:

Minimum-

  • High School Diploma/GED and 3 years’ experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
  • OR 5 years’ experience in a related field
  • Ability to drive vehicles with standard and automatic transmission. 
  • Effective communication and organization skills required.
  • Commitment to providing excellent customer service essential.

Preferred-

  • Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.
  • Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred. 

Work Environment:

  • This is an outdoor role, meaning exposure to weather elements is to be expected.

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Compensation:

Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive Canada

Cox Automotive is transforming the way the world buys, sells, owns and uses cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. In Canada, the Cox Automotive family includes Clutch®, Dealertrack®, Dealer.com®, HomeNet®, Kelley Blue Book®, Manheim®, Modix®, NextGear Capital®, Ready Logistics®, RMS Automotive®, vAuto®, VinSolutions® and Xtime®, along with a host of other brands in other countries. The global company has 34,000 team members in more than 220 locations and is a partner to more than 50,000 auto dealers, as well as most major automobile manufacturers. Cox Automotive is a subsidiary of 120-year-old Cox Enterprises, Inc., and serving the automotive industry since 1926, which has revenues exceeding $20 billion and approximately 55,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive Canada, visit coxautoinc.ca.

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