La Description
Our commercial department is looking for someone to learn about condition reports, recon work, and auditing in order to sign off vehicles and upsell recon work. If you are interested please see below and apply.
Duties & Responsibilities:
- Control workflow of designated sign off area and alert management/lot operations when lot is full.
- Review vehicles after condition report and test drive are completed. Check for accuracy and update/add/delete damage lines when inaccurate.
- Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades.
- Suggest method of selling/announcing vehicles during sign off process.
- Verify mechanical technicians have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management
- Verify body work/paint times for suggested recon work.
- Add images to CR/damage lines for additional views of damage if missing or hard to see
- Use Smart Approve technology and tablet
- Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles
- Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc.
Qualifications:
Minimum-
- High School Diploma/GED
- Generally, less than 2 years of experience
- Self-sufficient work ethic
- Maintains a professional but friendly demeanor.
- Communicates clearly and effectively.
- Ability to pay close attention to detail.
- Exhibits the ability to remain calm and polite when dealing with frustrated customers and/or technicians.
- Ability to work outside 100% of shift; in all weather conditions
- Ability to walk long distances.
- Regularly required to stand, walk, reach, talk and hear.
- Frequently required to stoop, kneel, crouch, bend, squat and climb and sit for periods of time.
- Ability to lift 1-30 pounds.
- Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
- Frequent exposure to outdoor weather conditions. Moderate noise level.
Preferred-
- Prior experience in the Auto Repair/Maintenance/Body Tech/Auction industry is highly preferred
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly base pay rate is $14.38 - $21.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive Canada
Cox Automotive is transforming the way the world buys, sells, owns and uses cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. In Canada, the Cox Automotive family includes Clutch®, Dealertrack®, Dealer.com®, HomeNet®, Kelley Blue Book®, Manheim®, Modix®, NextGear Capital®, Ready Logistics®, RMS Automotive®, vAuto®, VinSolutions® and Xtime®, along with a host of other brands in other countries. The global company has 34,000 team members in more than 220 locations and is a partner to more than 50,000 auto dealers, as well as most major automobile manufacturers. Cox Automotive is a subsidiary of 120-year-old Cox Enterprises, Inc., and serving the automotive industry since 1926, which has revenues exceeding $20 billion and approximately 55,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive Canada, visit coxautoinc.ca.