Project Coordinator – RapidScale

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our Customers located throughout the country and the globe. RapidScale is seen as a leader in Desktop Virtualization with marked success in app virtualization for both Windows and Mac applications. The company also offers IaaS, DRaaS solutions via an enterprise “Flex Pod” cloud stack.

Job Summary: 
RapidScale is seeking a project coordinator who will lead, plan, and execute installation projects.  The successful candidate will be responsible for prioritization, scheduling and execution of installations by working with the customer, internal engineering groups, and their respective IT support.   
Duties and Responsibilities:
 
1.    Develop and manage project schedules
2.    Initiate and schedule customer project calls
3.    Clearly communicate the installation process and steps included to project stakeholders
4.    Assists in gathering technical details of the order from customer and customer’s IT staff/ support
5.    Schedule all events and utilize the Project Management system to keep stakeholders up to date
6.    Uses systematic approach to track development activity interdependencies and schedules; plans and schedules current activities; adapts as plans are changed due to changes in priorities and requirements
7.    Create and manage implementation templates to increase efficiencies 
8.    Keep clear and concise notes and post them in Project Management system for stakeholders
9.    Own Customer Renewal and Deprovision installs
10.  Assist other project managers with after hour migrations and activations
11.  Assist with less complex installs than the Technical Project Managers
12.  Be able to manage up to 40 projects at a time, effectively
13.  Manages projects from contract signature through final implementation.
14.  Efficiently track and manage billing activities for multiple services across single-site or multi-location installs.

Qualifications:

Skills and Educational Requirements: 

Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)

A strong candidate will need the following:  Interpersonal Relationship skillsets, strong organizational skills, time management skills, and good phone skills.  Good understanding of Microsoft Office suite, including MS Project and Outlook.  A college degree, PMP and/or equivalent work experience is desired. 

Needed Attributes: 
Positive Attitude, Sense of Urgency, and a creative mindset. Fantastic organizational skills a must.

Inter-Relationships: 
Needs to work well with others in a highly demanding position.  This position will require working with several departments and different personalities. This position will require some nighttime and weekend call coverage.

Working Environment: 
Fast paced, positive, high energy environment.  This position may have high levels of stress due to deadlines and necessity of quick response times.

Security and Compliance Requirements:
All positions at Rapidscale have role-based levels of access to networks, systems, customer, and company information.  Information Security is a top priority and access granted is limited to only necessary systems and information required to perform the expected job responsibilities. In this position, as an employee, you are required to protect and maintain the integrity of our company and customer information.  These protections include information assets including customer and company information for any PHI, PII, billing, contact, and other related personal or proprietary information.

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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