How to Adjust Your Career Search During COVID-19

During this unprecedented time, Cox is doing everything humanly possible to help our employees, our customers, our communities and our job seekers. With the growing impact of the COVID-19 pandemic, we have adjusted a number of our company’s procedures, including a few of our recruitment practices. At our core, we are an innovative technology company, and we are leaning heavily on our technologies to keep us connected and help us find the very best people to join Cox.

We know that looking for a new job can be stressful, and that has never been more true than it is now. In light of that, we’ve compiled several tips that we hope will help you as you continue your job search during this challenging time.

Cox is a company filled with people who look out for others and is always willing to do what we can to be a force for good. We will get through this, together.

Recruiting FAQ’s

Are you still hiring?

Yes, we are. Please use the search function on our website to find the right job for you.

What should I do if I’m interested in Cox, but there aren’t any open positions right now that interest me?

The best way to stay in touch is by joining our talent community. We’ll send you jobs we think you may be interested in and company information so you can stay connected with us.

Are you conducting job interviews in person or in an office right now?

No. To comply with the prevailing medical advice, we are limiting personal contact and have shifted our interviews to 100% virtual, which could be over the phone or through a video conferencing tool.

How can I prepare for my virtual interview?
You’ll receive instructions at least 24 hours prior to your scheduled interview. Take the time to review the instructions and get familiar with the video conferencing technology you’ll be using, if applicable.

“Treat a video interview no different than you would an in-person interview,” Cox Recruiter Eric Wall said. “Dress for success as if you were visiting on-site and be prepared to discuss your experience, knowledge, and skill set. I would recommend that you have an outline and resume handy to review with the hiring manager(s).

“Applicants get a chance to really show off and tell their whole story with online interviews,” shared Erika Dieges, Senior Recruiter at Cox. “It’s important to look at the camera during your interview, that way the user on the other end feels that you are making eye contact with them.”

What else should I consider?

  • Environment: Simple things like making sure you’re in a quiet location without a lot of background noise can make a huge difference. Headphones can also help with that. Also, look behind you. You’d be amazed at the crazy things people have behind them in some video interviews.
  • Technology: Make sure your computer has battery life if it’s a laptop, and that you test your webcam and speakers. Close internet browsers and any other open applications.
  • Personal: Smile, look directly into the camera (and not at your own video preview that shows yourself). Sit tall and frame yourself from about the chest up in the camera window.

Remain positive and patient
“Your mindset will drive everything,” said Wall. “Understand what is in your control like applying to jobs, networking via social media, and crafting your responses and follow-ups with hiring managers and recruiters.”

“This is a unique circumstance for everyone – job seekers and employers. Don’t stress. Do what you can to get your resume out there and follow up,” added Michelle Pierce, Senior Recruiter at Cox.

Understand that this situation is unprecedented. Be patient during your search, and know that things may not be as fast or smooth as normal. Rest assured, we are working tirelessly to find the very best people for our openings.
We are committed to our employees and job seekers and encourage you to stay safe during this difficult time.

For general questions on our hiring process, please visit our FAQ page.

Join Our Talent Community

We’ll email you with careers-related information and future job opportunities you may be interested in.

    Recruiting Secrets Revealed Hero


    A matchmaker, career coach, negotiator or simply a listening ear, our recruiters at Cox do wonders in helping candidates find their perfect job. In a world competing for talent and interviews, we sat down with a group of Cox senior recruiters to find some of the best advice they share with candidates

    Secret # 1: Make it Plain

    “When reviewing resumes, it really helps us when the candidate makes it easy to understand what they do,” said Jacqueline, senior recruiter of 10 years for Cox. “Sometimes a candidate will list skillsets on their resume that are too specific where it doesn’t tell a clear story of what they do or want to do.”

    Secret #2: Let Your Personalities Shine

    “At Cox, we want to see your personalities, no need to be super buttoned-up!” said Renae, senior recruiter of 10 years at Cox. “Share with us what excites you and areas where you have hands-on experience. In the interview, it’s important that candidates feel comfortable with us. We love hearing about your experience but more importantly we ask questions to learn more about how you, the candidate, are the best fit for the role that the hiring manager has in mind. It’s a great way to have dialogue about what you’re looking for in a new opportunity.”

    Secret #3: Don’t Be Afraid to Talk Money

    “Give us a number that you want!” Renae explained. “Our priority is to understand how we can best support you, your quality of living or relocation. Not to mention our employee benefits include a 401k, competitive PTO and our offers are equitable. So be upfront and honest.”

    Recruiting Secrets Collage

    Secret #4: We Love Referrals
    “It’s simple — good people know other good people and what better way for us to recruit incredible talent than through our brightest employees at Cox,” said Talent Acquisition Consultant Eddie. “When selecting your referral, think about those who will speak highly of your work ethic; it’s always helpful.”

    “For me I enjoy engaging prospective employees through LinkedIn,” shares Harris, senior talent acquisition consultant. “With job boards, there’s so much activity as the competition is fierce for attracting talent. So, it’s nice to tap people who are selectively interested in new opportunities. It’s also helpful to review resumes and LinkedIn profiles to learn more about the candidate’s experience or cross-check areas that may not be listed on their resume.”

    “At Cox, we pride ourselves on providing a great candidate experience,” said Renae. “We are professional and believe in doing what’s right. And truthfully, the hiring process can take some time, however our goal is to make both the candidate and hiring manager happy.”

    Thanks for the tips team!

    If you’re interested in taking the next step and joining our Cox team, visit our careers site to search for open roles today!

    Join Our Talent Community

    We’ll email you with careers-related information and future job opportunities you may be interested in.