Open MenuHide Menu
Cox Enterprises
  • Home
  • Businesses
    • Cox Enterprises
    • Cox Communications
    • Cox Automotive
  • Life at Cox
    • Benefits
    • Cox Culture
    • Awards
    • Meet Our Team
    • Veterans
  • Career Areas
    • All Careers
    • Call Center
    • Sales
    • Students & Grads
    • Technology
  • Locations
    • All Locations
    • Headquarters
  • Talent Community
  • Recruiting FAQs
  • Job Search
  • Cox Enterprises
  • Cox Communications
  • Cox Automotive

CAREERS

Meet Our Team

Find a Job

Start typing a location to get suggestions, then press the down arrow to select one.

Lightbulb Moments: How Virtual Training Boosted Wendy’s Sales Skills

If you chat with Wendy Fadala about her hobbies outside of work, it won’t take you long to realize she’s an adventurous person.

Her favorite hobbies include scuba diving and swimming with turtles. She joined her husband, a newly-licensed private pilot, in their 1970’s Cessna on his first “real” flight this year. And she loves to take her fat-tire e-bike off-roading on the dirt paths and hills near her home in Arizona.

Of course, one adventure Wendy was not prepared for was a pandemic that drove people inside and employees to remote working.

When she joined Cox Business in March, COVID-19 had turned the world upside down. Wendy, who found her way to Cox when a Cox Recruiter reached out to her directly via LinkedIn to tell her about a new opening, turned right along with it.

Shortly after starting with Cox Business, she was enrolled in Cox Business University (CBU) Program – a comprehensive internal training program designed to help Cox sales employees deepen their expertise. In fact, Wendy took part in one of the first CBU programs that was fully virtual.

“The training was to not only give us a foundation of knowledge on the services that Cox offers, but to improve our sales skills so that we can effectively show the benefits of our solutions aligned with the customers’ needs,” Wendy said.

The six-month program included in-depth training on sales tactics as well as Cox products, from voice and TV services to Cox’s Managed Cloud Solutions.

“I can say that I had a number of lightbulb moments,” Wendy said. “Even being in the industry for a number of years, I learned things that I should have been taught in prior roles.”

CBU has instilled greater confidence in Wendy in her role as the single Enterprise Account Manager in Tucson, where she works with some of the largest customers in her market in areas like healthcare, finance, utilities and social services. The training she received early on in her Cox career journey have emboldened her as she connects with customers, processes their requests, discusses their existing services and introducing them to new offerings.

An unexpected benefit of the CBU program was the relationships it generated.

“Our cohort group of 14 contained a wide range of Cox employees, such as inside reps, outside reps, people with no sales background and experienced salespeople moving from one Cox company to another,” Wendy said before adding that she and her cohort group continue to support each other over Microsoft Teams.

Whatever her next sales adventure at Cox may be, Wendy looks forward to being part of the company’s distinct culture and professional development opportunities.

“I absolutely love the Cox culture,” Wendy said. “I have been amazed since the beginning. The amount of time invested in training is incredible. From my small team to leadership, it feels like Cox cares about each and every employee.”

Interested in exploring a sales career at Cox Business? We’re hiring! Explore here: Sales Jobs at Cox Business

Join Our Talent Community

We’ll email you with careers-related information and future job opportunities you may be interested in.

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox maintains a drug-free workplace in compliance with all applicable federal, state, and local laws.

Cox is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including any job seeker with a disability. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to jobaccommodation@coxinc.com. In your email please include a description of the specific accommodation you are requesting and the requisition number of the position for which you are applying. Requests on your application status will not receive a reply. If you would like to check your application status, log in to your profile.

If you are having technical issues with your application, please email candidatesupport@coxinc.com.

EEO is the Law Notice

EEO is the Law Supplement - Cox Enterprises/Cox Automotive

EEO is the Law Supplement - Cox Communications

E-Verify
Cox is in the program.
Right to work in English and Spanish.

Careers By Business
  • Cox Enterprises
  • Cox Communications
  • Cox Automotive
  • Life at Cox
  • Benefits
  • Career Areas
  • Locations
  • Talent Community
Corporate Websites
  • Cox Enterprises
  • Cox Communications
  • Cox Automotive
Cox Social Networks
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • Privacy policy
  • Visitors Agreement
  • Sitemap
@2020 COX ENTERPRISES, INC
Cox Named a National Top Workplace Hiring Our Heroes: Daryl Porter
Scroll to top