While this is a remote position, candidates must live within a commutable distance to any Cox Automotive Corporate or Cox Retail location.
The AR Specialists II reports to a supervisor within the Accounts Receivable team and is responsible for managing a portfolio of dealer clients as assigned by their supervisor. In this position, you will be responsible for all credit management and collection efforts for their assigned area. You will build strong relationships with our internal sales force to better engage with clients and provide an exceptional customer experience.
Key Responsibilities:
• Responsible for managing the risk associated with having open and unpaid invoices that extend past 60 days past due for their assigned region/district.
• Makes calls to customers with past due balances to inquire about reasons for delinquencies, and provide solutions which include payment in full, settlements, and or payment plans to resolve the issue.
• Under general supervision, monitors accounts receivable aging reports for assigned accounts.
• Makes calls to customers with past due balances to inquire about payment.
• Works with sales, billing and customer service personnel to resolve accounts with collection issues.
• Sends copies of invoices, credit memos, statements and collection letters to customers and associates.
• Exercises independent judgment in obtaining payments.
• Prepares and forwards accounts to be considered for write-off to Supervisor or Sr. Manager of Accounts Receivable for approval.
• Assists with the credit investigation of new accounts.
• Monitors application of payments to ensure proper application. Responsible for requesting re-application when appropriate.
• Recommends site restriction of delinquent accounts.
Key Factors for Success:
• Work Quality/Attention to detail
• Building Relationships
• Effective Communication
• Teamwork / Collaboration
Qualifications:
Minimum-
- High School Diploma/GED and 3 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
- OR 5 years’ experience in a related field
- Experience working with internal and external customers to resolve issues
- Excellent interpersonal and customer service skills
- Strong written and verbal communication
- Excellent organizational, problem solving and analytical skills
- Proficient in PC Skills, including the use of Microsoft Office Suites and Oracle 11 or 12
Preferred-
- Experience with Manheim and/or Cox Finance is strongly preferred.
- Oracle Accounts Receivable strongly preferred
- Bilingual in Spanish preferred
- Salesforce (SFX) and High Radius experience preferred
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 05/17/2026
EOE, including disability/vets
