This position is a producing Virtual Block Specialist that provides direction, training, leadership and technical expertise to all other Virtual Block Specialists.
Job Responsibilities:
Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
Support multiple lanes with multiple auctions across the country.
Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
Operate monitor virtually, work with auctioneer to review Simulcast bids.
Provide arbitration and other vehicle announcements to support auctioneer.
Establish and maintain close working relationships and rapport with auction leadership and virtual block specialist team members.
Monitor lane performance and troubleshoot issues with location IT Technicians.
Provide training to assigned VBS team members.
Virtual block specialist activities to fill in and as part of regular schedule.
Collaborate with VBS leadership and virtual block specialist team members to identify issues, solve problems, improve, and measure client experience.
Effectively sets an example in behavior, championing Cox Automotive values and ensuring that all employees are treated with respect.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
Partner with the TSSC and Title HUBs for T/A support.
Perform other duties as assigned by leadership.
Qualifications:
Minimum:
High School Diploma/GED and 7 years’ experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; OR 9 years’ experience in a related field.
Strong communication and interaction skills required.
Effective time management, client service, and organizational skills required.
Proficient computer and software skills essential.
Great problem-solving and organizational skills are essential.
Strong communication and interaction skills required.
Effective time management, client service, and organizational skills required.
Must possess a strong work ethic, ability to multi-task, and enjoy a fast paced, detail-oriented environment.
Preferred:
Ability to serve as a team lead and be assigned to provide general guidance, direction, training, and technical assistance to less experienced associates.
AS400 experience preferred.
Ability to remain focused and composed during fast-paced sale-day activities.
Ability to foster productive and professional internal and external business relationships.
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
