The Title Specialist I (TS) position will be responsible for the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles and interacting with clients and regulatory agencies to resolve title issues.
Essential Duties and Responsibilities:
Review titles for negotiability, sign and reassign titles for sellers and buyers.
Complete application for new title on behalf of clients as needed.
Facilitate lien perfection on NextGear Capital financed collateral when required.
Release a NextGear Capital lien on collateral that has been paid in full according to policy.
Answer communications from clients on title questions.
Will be required to perform other duties as requested, directed or assigned.
Qualifications:
Minimum
High School Diploma/GED.
Generally, less than 2 years of experience
Be familiar with Microsoft Office (Outlook, Word, Excel).
Effective communication skills and a strong customer service attitude are required.
Sitting and standing for extended periods of time.
Bending and light lifting 10 lbs or less required.
Extensive detail handwritten and computer work.
Preferred
Prior experience with vehicle titling is preferred but not required.
Notary license is preferred but not required.
Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
Positive attitude, strong interpersonal skills, and exceptional customer service abilities.
Capability to work both independently and as part of a team.
Proficiency in using various computer functions and office equipment.
Professional demeanor and the ability to handle various situations with a pleasant attitude.
Ability to work effectively with diverse individuals and teams.
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
