The Billing Specialist I is an entry‑level role supporting the billing team by calling vendors to request invoices and helping ensure billing records are complete and accurate. This position is phone‑heavy and ideal for someone who is comfortable talking with vendors, following up regularly, and performing basic data entry.
No prior billing experience is required — we are looking for someone reliable, organized, and eager to learn.
Key Responsibilities
Make frequent outbound phone calls to vendors to request missing or outstanding invoices
Follow up with vendors until invoices are received and questions are answered
Accurately record call notes and invoice details in internal systems
Assist with basic invoice review and data entry
Stay organized while tracking multiple follow‑ups at once
Work closely with the billing team and supervisor for guidance and support
Complete repetitive tasks while maintaining accuracy and consistency
What a Typical Day Looks Like
Calling vendors and leaving voicemails
Tracking who has and hasn’t sent invoices
Entering invoice information into the system
Following up on previous calls or emails
Asking questions and learning billing processes with supervisor support
Required Qualifications
High school diploma or equivalent
Comfortable being on the phone for much of the day
Clear, professional communication skills
Strong attention to detail
Basic computer skills (Microsoft Suites)
Ability to stay organized and follow instructions
Preferred (But Not Required)
Any customer service, call‑center, administrative, or office experience
Data entry or clerical experience
Experience working with vendors or customers
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
