JOB SUMMARY:
The Warehouse Operator II is an expanded role at an Area Fulfillment Center (AFC) as the individual has demonstrated proficiency of the Warehouse Operator I requirements. Their primary responsibilities still focus on the distribution of Customer Premise Equipment (CPE) and Materials (non-CPE) in a warehouse environment, with added duties.
In this position the individual will perform receiving, putaway, order fulfillment, processing equipment returns as well as transportation of equipment orders using company vehicles. They will also be involved in inventory management, such as cycle counting CPE and Materials at a warehouse or assigned to a boundary partner. This individual will utilize various applications to perform these actions, while taking direction and guidance from AFC leaders and other Warehouse Operator roles.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
- Receiving and putaway into assigned Bin/Row locations of CPE shipments and Material products from a Primary Distribution Center (PDC) or manufacturer.
- Fulfillment of CPE and Material orders to various boundary partners (Field Service Technicians, Installation Contractors, Solution Stores, 3rd Party Stores, etc.) as well as monitoring inventory levels and restocking appropriately.
- Utilizes Warehouse Management System (WMS) applications & scanners to perform warehouse functions.
- Processes CPE returns by utilizing WMS application to prepare CPE returns for shipment back to the PDC. Includes sorting, boxing, labeling, shrink wrapping & staging of CPE returns on pallets.
- Monitor and restock Quick Pick locations to maintain adequate inventory levels.
- Utilizes light warehouse equipment such as pallet jacks, hand trucks and carts.
- Displays necessary skills needed to safely operate heavy machinery such as forklifts and larger delivery vehicles, which are used to provide pickup, delivery, and loading/unloading of CPE, materials, equipment, and mail.
- Assists in daily cycle counts to audit physical and systemic accuracy of inventory at a warehouse or assigned to boundary partner.
- Creates Return Material Authorization (RMA) for equipment in need of repair or coming back to the AFC
- Executes quality managements procedures and systems
- May train, coach, and provide limited direction to other Warehouse Associate or Supply Chain Specialist employees on an as needed basis.
- Performs other duties as requested
QUALIFICATIONS
Minimum-
- High School diploma/GED with 3 years of experience in a related field (i.e. Supply Chain, Logistics, warehousing.); OR 5 years equivalent experience in lieu of a diploma or certification.
- Requires strong knowledge of basic computing skills (i.e. E-mail, Microsoft Office, etc.)
- Capability to develop aptitude for basic warehouse inventory management systems (CHAT, Oracle, ICOMS, etc.)
- Ability to learn how to operate warehouse equipment (pallet jack, stretch wrap machine, etc.)
Preferred
- Any level degree or certification beyond High School diploma/GED + up to 1 year of experience in related discipline desired (Supply Chain / Logistics / Warehousing)
- Prefer certification in operating warehouse equipment
- Experience in telecommunications industry desired.
PHYSICAL REQUIREMENTS:
Demand Frequency
- Frequently stands and walks, grasps with hands, reaches at waist. Physically push / pull pallets and carts that contain CPE and Materials
Constant
- Ability to lift 50 – 70 pounds to help manage warehouse inventory and transportation of orders
Constant
- Ability to carry and use warehouse tools and equipment, work outdoors and in extreme weather conditions, with varying wet and dry locations.
Constant
- Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Constant
- Requisite ability to a drive company vehicle, including a commercial motor vehicle (DOT physical required where applicable by state law)
Frequent
- Computer literacy with an aptitude for learning warehouse management systems, communication products and associated items
Frequent
- Willingness to work a flexible schedule when assigned to the On Call rotation
Occasional
The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.
Compensation:
Hourly pay rate is in the range of $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
