Front Office - Business Service Specialist II
If you like hats, this is the job for you, because in the course of a day, our Retail Recon Administrator II wear a lot of them, from administrative and investigator, to customer liaison and internal business partner. All these stylin’ hats are a fashionable match for the shoes you’ll walk in as you develop and maintain relationships with our customers and external business partners.
Manheim, part of the Cox Automotive family of businesses, is looking for a Retail Recon Administrator II, a powerful admin advocate who will use their powers for good – organizing, managing, and supportwearsing the daily operations of the world’s largest wholesale auto marketplace.
What You’ll Do
So, about those hats. There are a lot of them, but they’re fun to wear, and you look great in them. Here’s a peek at what you’ll get to do when you suit up as a Manheim Account Administrator:
You’ll develop and manage relationships with internal and external business partners, and you’ll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles.
You’ll assist with coordination and execution of retail activities and keeping up daily customer vehicle trackers.
You’ll input vital vehicle info into the Application System AS400 and RPP.
You’ll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers.
You’ll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility.
You’ll partner with departments to prepare and notify of customers’ requests.
You’ll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations.
You’ll communicate with our accounting team to balance recon completion.
You’ll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.
What’s In It For You?
Hey, look, if you’re going to wear that many hats here, you need a home to hang them in, and we want you to feel at home with us. So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits including adoption assistance, pet insurance, and discounts on travel and cars!
At Cox, we truly value people. That means you’ll work within a culture and with a team that values your leadership, your experience, your contributions, and you – yes, you – as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree.
Who You Are
Whether it’s planning a family vacation or a project for a valued client, you’re a passionate point person. Details can’t sneak past you. Your organizational and time management skills are impressive, your ambidextrous brain means you are as creative as you are analytical. And when it comes to getting the job done, you always do – on time and on budget, the first time.
When chaos swirls, you’re a calming influence, commanding order and respect.
You’re perfectly at ease working on your own, but you’re also an ace at anticipating what the broader team needs…both in the moment and down the road.
Qualifications:
High school diploma or GED required.
2+ years of administrative or general office experience.
Ability to multi-task and thrive in a fast-paced environment.
Excellent organizational, time management, and communication skills.
Ability to work with all management levels.
Strong computer skills including familiarity with Microsoft Office.
Physical requirements:
Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and manual dexterity.
See close, distance, color variance, and depth perception.
Join the Cox family of businesses and make your mark today!
SMCOX
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
