**This position is based in Atlanta and is hybrid, reporting into the office two days a week.
Manager, Brand & Lifecycle Marketing drives the execution of brand media strategies and cross-channel customer reengagement programs for Autotrader and KBB. This role bridges brand-building activities (awareness through traditional and digital brand media) with sophisticated lifecycle reengagement efforts across email, digital retargeting, push and SMS, and other touchpoints—ensuring we effectively bring customers back and maximize their lifetime value.
This role requires both strategic media expertise and a deep understanding of customer behavior and reengagement tactics. The ideal candidate can think holistically about how to reengage customers through coordinated campaigns across all available channels.
What You’ll Do
Brand Media & Lifecycle Planning & Execution
Along with Sr. Manager, Brand Media execute multi-channel brand media strategies
Partner with brand media agencies on media planning & buying
Manage brand media budgets, pacing, and performance tracking
Monitor campaign performance and optimize media mix for efficiency and effectiveness
Ensure brand media strategies build audiences that can be leveraged for downstream reengagement
Coordinate with creative team to ensure brand assets are optimized for each media channel
Develop customer segmentation and targeting strategies for reengagement campaigns based on behavior, inactivity periods, and engagement history
Create coordinated reengagement campaigns across email marketing, digital retargeting, paid social and other channels
Design testing strategies to optimize media and reengagement messaging, timing, frequency, and channel mix
Analyze customer behavior patterns to identify early signals of disengagement and create preventative reengagement strategies across all channels
Monitor brand media and reengagement campaign performance against KPIs
Cross-Functional Collaboration
Partner with creative team on asset development for brand media and reengagement campaigns
Collaborate with MarTech team on marketing automation, personalization, and customer journey implementation
Work with analytics team to understand customer behavior, churn signals, and reengagement opportunities
Coordinate with performance media team to align audience strategies and retargeting approaches
What’s in It for You?
Here’s a sneak peek at the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Professional development and continuing education opportunities.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Extra perks like pet insurance, employee discounts and much more.
Who You Are
Minimum:
Bachelor’s degree in related discipline and 6 years of marketing experience spanning brand media planning and customer lifecycle/reengagement marketing. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.
CRM experience across email, SMS, Push
Proven experience executing brand media campaigns across traditional and digital channels
Strong background in lifecycle marketing, customer retention, or reengagement campaigns
Experience with marketing automation platforms and multi-channel campaign orchestration
Background working with agencies and cross-functional teams
Brand Media Planning: Strong understanding of media planning fundamentals, optimization, audience targeting
Reengagement & Lifecycle Expertise: Deep knowledge of customer lifecycle stages, churn signals, reengagement tactics, win-back strategies
Multi-Channel Orchestration: Ability to design and execute coordinated campaigns across email, digital retargeting, social, push, and SMS
Strong written and verbal communication
Project management—can manage multiple campaigns simultaneously across channels
Budget management and financial tracking
Agency management
Presentation skills—can communicate strategies and results to senior stakeholders
Collaborative mindset
Travel: 25%
Preferred:
Degree in marketing, advertising or related field.
Automotive, marketplace, or e-commerce experience preferred
Join the Cox family of businesses and make your mark today!
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
