Job Description:
The Fleet Operations Support Specialist II will work with stakeholders internally and externally to ensure compliance with vehicle registration entities, department of transportation, and other regulatory agencies related to the use of vehicles. The position will be supporting all divisions under the Cox umbrella as well as external customers and will require a consultative approach, excellent customer service and strong vendor management.
Complete state forms to support vehicle registration renewal, state transfer, re-title and other motor vehicle transactions to keep assets compliant
Support title management to ensure security of assets and availability of documentation for vehicle sales
Communicate with customers to complete pre-requirements such as emissions, weight slips and other inspections
Receive incoming mail, sort mail, and file appropriately
Mail out completed product as required by customer policies
Gather fleet related requirements and submissions to regulatory agencies related to DOT, IRP, IFTA and UCR
Ensure billing accuracy and timely processing of payment
Update asset status and all relevant compliance details in Cox asset database in a timely manner
Maintain, update and document regulatory processes and requirements
Meet with vendors to ensure competitive lead times, quality, value and innovation
Help support automations within Cox systems with vendors and customers
Qualifications you must have:
- High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field
Preferred qualifications include:
- Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
- Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
- Proficient in understanding, analysis, and management of vehicle information to provide recommendations
- Ability to demonstrate a consultative approach to customer needs, run reports and interpretate data to draw conclusions
- Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
- Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high energy environment
- Strong customer service and organization skills required
- Works well in a team environment by supporting departmental initiatives and goals
- Provide excellent communication skills, both written and verbal
- Ability to sit or stand for prolonged periods of time
- Ability to perform repetitive data entry tasks, manual dexterity
- Fleet, vehicle compliance or title and registration experience
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
