- Review titles for negotiability, sign and reassign titles for sellers and buyers.
- Complete application for new title on behalf of clients as needed.
- Complete repossession affidavits as needed.
- Complete affidavit of corrections as needed.
- Answer communications from all clients on title questions and issues to resolution, escalating if necessary.
- Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.
- Communicate effectively with BMV/DMV agencies.
- Monitor aging of titles following departmental procedures and policies.
- Process documents received from clients to complete title follow-up.
- Assess and determine proper outcomes for title release requests.
- Post charges to unit for work
- Submit check requests for work through Oracle
Qualifications:
Minimum:
- High School Diploma/GED and 3 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
- OR 5 years’ experience in a related field
- Previous vehicle title experience and title handling.
- Must have strong organizational skills and be very detail oriented.
- Ability to type and use 10-key proficiently required.
- Effective communication skills and strong customer service attitude is required.
- Ability to recognize title brands and other relevant notations related to titles is a requirement.
- Willingness to become an New Jersey Notary is desired
Work Environment:
Office setting.
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
