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Job # R202676475

Client Trainer II (Fixed Ops)

    • Chicago IL
  • Job Level: Individual Contributor
  • Job Category: Customer Care Group
  • Remote work
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  • Cox Division: Cox Automotive
  • Type: Full time, Day
  • Travel: Yes 100% of the time
  • Additional locations:
    • Washington DC
    • Houston TX
      • Alexandria VA
      • Detroit MI
      • Nashville TN
      • New York NY
      • Dallas TX
      • St Louis MO
      • Boston MA
      • Atlanta GA

Are you passionate about helping others succeed — and finding success in your own career?

Join Cox Automotive as a Client Trainer II and play a key part in transforming how our dealer clients do business. In this role, you’ll deliver impactful training that helps clients get the most out of our technology, all while building your own project management, technical and leadership skills.

This position requires nationwide, weekly overnight travel four days per week with one remote workday.

What’s in It for You?

Here’s a sneak peek at the benefits you could experience as a Cox employee:

  • A competitive salary and top-notch bonus/incentive plans.

  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.

  • Comprehensive healthcare, with multiple options for individuals and families.

  • Generous 401(k) retirement plans with company match.

  • Professional development and continuing education opportunities.

  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.

  • Extra perks like pet insurance, employee discounts and much more.

Check out all our benefits.

What You’ll Do

You’ll work with dealership leaders to design and deliver training sessions tailored to their operations and goals. Whether you’re leading in-person or virtual sessions, your focus will be on helping clients adopt new technologies confidently and effectively. Here’s a snapshot of how you’ll make an impact:

  • Complete training and certification in the Fixed Ops (Parts/Service) domain to deliver expert instruction on Cox Automotive’s Xtime and Dealertrack products.

  • Deliver engaging product training that drives product adoption and enhances dealership operations.

  • Deliver on-site and virtual training to drive product adoption and business impact.

  • Collaborate with dealership leaders to develop tailored training plans, assess software/hardware readiness and recommend solutions.

  • Build and maintain deep product knowledge and stay current on automotive trends to deliver high-impact, relevant training and consulting.

  • Troubleshoot client challenges and provide hands-on support to ensure smooth product implementation.

  • Foster strong business relationships through effective communication of training progress, project status and client needs.

  • Participate in product enhancement reviews, group projects, stretch assignments and internal training initiatives.

  • Partner with your manager and mentors to grow through regular feedback and coaching.

Travel:

  • This is a 100% nationwide travel role, with the benefit of a 4-day work week.

Qualified candidates must reside in or near one of the following cities:

  • Alexandria, VA

  • Arlington, VA

  • Atlanta, GA

  • Boston, MA

  • Chicago, IL

  • Dallas, TX

  • Detroit, MI

  • Houston, TX

  • Nashville, TN

  • New York City, NY

  • Reston, VA

  • St. Louis, MO

  • Washington, DC

Who You Are

You’re a driven, high-energy professional who loves to travel. Your enthusiasm is contagious, and you’re skilled at inspiring others. Here’s what sets you apart:

Minimum:

  • A bachelor’s degree with 2 years of automotive or dealership experience; a master’s degree with up to 2 years of related experience; or 6 years of related automotive or dealership experience with no degree.

  • At least one year of experience with Fixed Ops (Parts/Service) required.

  • Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement.

  • Strong emotional intelligence and a people-first mindset.

  • A proactive mindset with a willingness to learn and take on stretch opportunities.

  • Comfort with extensive weekly and overnight travel.

  • Demonstrated ability to work in a team-oriented, collaborative environment.

  • The ability to multitask and prioritize effectively.

  • A strong working knowledge of Microsoft Office applications.

Preferred:

  • Fixed Ops Advisor/Manager experience.

  • Experience and familiarity with Salesforce and/or Cox Automotive products.

  • Experience leading trainings or working directly with clients.

Apply today and drive your career forward at Cox!

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Compensation:

Compensation includes a base salary in the range of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.


Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.


EOE, including disability/vets

Apply Now
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About Cox Automotive

LEARN MORE

Cox Automotive is transforming the way the world buys, sells, owns and uses cars. From iconic brands like Kelley Blue Book, Autotrader and Manheim to exciting newer ventures like EV Battery Solutions and Fleet Services, Cox Automotive provides end-to-end technology solutions for the auto industry and drives the world toward a smarter, more sustainable future.

Cox Automotive is part of the Cox family of business. Founded in 1898, Cox is a privately held, family-owned company with a history of putting people first and a vision for a better tomorrow. 

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We believe we're a great place to work & others do too

Generous compensation & bonus structure

Generous compensation & bonus structure

Flexible time off policies

Flexible time off policies

Amazing healthcare plans at low cost to you

Amazing healthcare plans at low cost to you

Free access to Care.com

Free access to Care.com

Funds to pay for classes, certifications or school

Funds to pay for classes, certifications or school

Free access to Calm + counseling for mental wellbeing

Free access to Calm + counseling for mental wellbeing

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