Primary Responsibilities & Essential Functions Title Processing & Compliance
- Examine vehicle titles for accuracy, completeness, and conformity with state requirements • Verify VINs, odometer readings, lien releases, negotiability, and alterations
- Maintain working knowledge of DMV laws and titling regulations across multiple states
- Identify, assess, and report potential title discrepancies or fraud Issue Resolution & Customer Support
- Resolve title issues through interaction with customers, dealers, lenders, and regulatory agencies
- Communicate professionally regarding outstanding titles, required documentation, and resolution timelines
- Support negotiation and resolution of title‑related sale issues when needed Systems, Documentation & Reporting
- Update and maintain accurate records in title management systems and internal platforms
- Process exception queues, outstanding title reports, and aging titles
- Perform audits, documentation tracking, and reporting as required Operational Support & Safety
- Support sale‑day and post‑sale title activities as assigned
- Demonstrate commitment to safety by following all procedures and modeling safe behaviors • Perform other duties as assigned
Role‑Specific Requirements Title Specialist I
Summary
Entry‑level role focused on foundational title processing, learning state regulations, and supporting basic title resolution activities.
Minimum Qualifications
- High School Diploma or GED
- Generally less than 2 years of related experience
- Strong attention to detail and organizational skills
- Effective communication and customer service skills
Key Responsibilities
- Process and reassign titles for auction vehicle sales
- Review titles for accuracy and completeness
- Assist with outstanding title reports and seller follow‑up
- Support sale‑day transactions and audits
Preferred Qualifications
- Prior experience in administrative, automotive, or customer service environments
Schedule
- Monday, Tuesday and Wednesday - 8:30am - 5:00pm
- Thursday - 8:00am - 5:00pm
- Friday - 8:30 - 3:00pm
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
