Our commercial department is looking for a condition report auditor to approve the condition of vehicles and upsell recon work.
Duties & Responsibilities:
- Assist with workflow of designated sign-off area and alert management/lot operations when lot is full.
- Review vehicles after condition report (and possibly, a test drive) are completed. Check for accuracy and update/add/delete damage lines when inaccurate.
- Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades.
- Suggest method of selling/announcing vehicles during the approval/audit process.
- Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management
- Verify mileage/odometer for every vehicle; communicate with management when changes are made
- Verify body work/paint times for suggested recon work.
- Add images to CR/damage lines for additional views of damage if missing or hard to see
- Use Smart Approve technology and tablet
- Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles
- Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc.
- Perform responsibilities and any other duties assigned by management independently or with little to no supervision
Requirements
- High School Diploma/GED and 3 or more years of experience in a related field.
- Self-sufficient work ethic
- Prior experience in a body shop or in the auction industry is highly preferred.
- Maintains a professional but friendly demeanor.
- Demonstrates strong interpersonal and customer service skills.
- Communicates clearly and effectively.
- Attention to detail.
- Valid driver’s license and safe driving record required.
- Ability to drive vehicles with manual (preferred) and automatic transmissions.
- Exhibits the ability to remain calm and polite when dealing with frustrated customers and/or technicians.
- Ability to work outside 100% of your day; in all weather conditions
Weather Environment:
- Must be willing to work in all weather conditions.
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly pay rate is in the range of $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
