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a group of women standing in a room Renee (Cox Automotive) & Korto (Cox Enterprises)
Job # R202685107

Parts Inside Sales Representative

    • 100 Worcester Providence Turnpike, Sutton, Massachusetts
  • Job Level: Individual Contributor
  • Job Category: Sales
  • Hybrid work
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  • Cox Division: Cox Automotive
  • Type: Full time, Day
  • Travel: Yes 100% of the time

As a Cox Automotive business, Cox Fleet delivers integrated uptime solutions designed to reduce downtime, improve fleet performance, and keep drivers safely on the road. Our nationwide operation combines more than 1,500 skilled technicians, 30+ company-operated service centers, and a network of over 65,000 service providers, all supported by 24/7/365 operational coordination. Together, we provide maintenance, repair, and fleet support services for equipment ranging from Class 8 trucks and 53-foot trailers to light-duty vehicles.

This is more than just a role with great pay and benefits – it's a chance to work and strengthen your skills with a company that invests in your success.

*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***

What You'll Do

  • Portray a welcoming and positive image
  • Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
  • Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer’s problem
  • Develop and cultivate strong buying relationships with customers
  • Utilize available training resources to stay up to date on product features
  • Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
  • Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
  • Maintain and update CRM system with customer visit schedule, and opportunity status
  • Utilize Sales Comparison Report to identify sales opportunities
  • Meet or exceed established Parts & Service Sales Goals
  • Other duties when requested by Parts & Service Sales Director

Requirements

  • High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
  • Strong verbal and written communication skills
  • Bachelor’s Degree in Marketing or Sales preferred
  • Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
  • Proven track record in achieving sales quotas
  • Ability to manage multiple priorities to successful completion with minimal supervision.
  • Experience with Microsoft Applications and Karmak Fusion software a plus

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Compensation:

Hourly pay rate is in the range of $19.38 - $29.09/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $0.01.

Benefits:

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.


Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.


EOE, including disability/vets

Apply Now
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About Cox Automotive

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Cox Automotive is transforming the way the world buys, sells, owns and uses cars. As the world’s largest automotive services and technology provider, Cox Automotive includes iconic brands like Kelley Blue Book, Autotrader, Manheim, EV Battery Solutions and more. Our teams are driving smarter solutions for automakers, dealers, retailers, lenders, fleet owners and car shoppers alike. 

Cox Automotive is part of the Cox Enterprises family of businesses. Founded in 1898, Cox Enterprises is a family-owned company innovating across vital industries: for now, for the future and for good. 

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We believe we're a great place to work and others do, too.

Generous compensation & bonus structure

Generous compensation & bonus structure

Flexible time off policies

Flexible time off policies

Amazing healthcare plans at low cost to you

Amazing healthcare plans at low cost to you

Free access to Care.com

Free access to Care.com

Funds to pay for classes, certifications or school

Funds to pay for classes, certifications or school

Free access to Calm + counseling for mental wellbeing

Free access to Calm + counseling for mental wellbeing

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